OYO The Douglas Hotel

Very poor

Bad

Liked: Location
Disliked: The room was dirty, mattres are horrible, with springs broken, cannot sleep, hairs in bed, rubbish left in bin, dirty cups, old and broken furnitures, dirty carpet, batroom dirty floor, bath, glass, shower head, tiles and radiator dirty, dusty. No staff in the hotel - you need to call attendent and is just out of hours service, fire alarm shows faults and staff area dirty, full of rubbish. Restaurant stinks, public area, staircase dirty, dusty, full of rubbish and broken stuff stored there, old letters with personal details left there (GDPR issue) no parking, no breakfast - it was adverised that you can order and pay for it. Fake advertised. How you can adverise this place as 3-stars hotel?

Good

Liked: Decent
Disliked: No Aircon, dirty window.

Never coming back

Liked: Nothing , everything been dirty and broken

Inadaquate & very disappointing.

Liked: The TV worked!
Disliked: Staff were virtually non-existent. Reception & entry required the making of a local phone call. As an overseas visitor, I had no local phone. I was not provided a door entry code or other access information prior to arrival. I was eventually let into the premises by a passing cleaner. Later, after a subsequent day out, the door entry code I had been given by another resident no longer worked on my return. It had been changed after I went out. So I was locked out a second time. The lights in the windowless bathroom were not working & were still not working when I left after 4 days. The shower head dangled on the base of the shower cubicle, lacking a bracket to hold it. Handle on tap broken. The carpets were stained & dirty & in need of a thorough cleaning.

Superb

Liked: Kept very clean and homely Friendly helpful staff

Very good

Liked: Was okay but a nightmare for me as I had leave early because there was only only one coach for me to get home. So I lost a few days. Bed was very comfortable and my room was clean and was close to shops and town. I would stay again and should be back this month :) cleaner seemed nice enough and the guy i met who let me in the property was also nice so thank you guys :)

Enjoyable stay

Horrible left after 3 hours

Liked: Nothing
Disliked: It was like a a drug dealers party hotel room next door had constant Nokia ring tones non stop in and out of there room not suspicious at all. Also staff members room had loads of blood smeared around the room. Also fridge on a stool half its size making it a hazard