OYO Hotel Waco University Area I-35

Bad

Liked: Want my money back
Disliked: Nobody were there to check me in

Had to sleep in vehicle...

Liked: Closed at 10pm so I couldn’t redeem my room which I had reserved at 11

Bad

Liked: the clerk canceled my reservation and I did not get my money back in which they could of gave me a room instead I have never heard of a hotel closing at 10pm very unprofessional

Bad

Liked: Nothing.
Disliked: Could not stay after making a reservation online. Clerk said computers were down and had been all day. If prepaid, call customer service. I tried and got no answer. Should have prevented the reservation if the system was down

Bad

It was horrible.

Liked: Nothing
Disliked: Had to wait until 730 to get deposit refund had to wait to find an associate who was not there so I did not receive refund until almost 8 o’clock. The facility was dirty. Everything was old. There’s holes all through the wall. The bathtub was coming apart. Had two refrigerators apparently one was being stored inside my room does she swear disgusting and was unable to get a refund?

Passable

HORRIBLE! DO NOT BOOK HERE!...

Liked: ABSOLUTELY NOTHING
Disliked: I DID NOT LIKE THE FULL EXPERIENCE!

Bad

Disliked: My husband never got to stay! We paid for the room online and I selected he'd be a late check in and when he arrived no one was at the desk and the doors were locked! When he went back the next day they wouldn't give him the room we PAID for. Now we've been getting the run around to get a FULL REFUND.