OYO Hotel Starlite Seneca Falls Guest Reviews
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1.3 miles from Seneca Falls centre |
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Allan Tue, 16 April 2024
Very poor
Judy Thu, 11 April 2024
Unless you’re caught in a...
Disliked: The place was filthy.. everything… The floors, oven, range, countertop, fridge, utensils and cookware. We were aghast at the lack of maintenance and care. Fridge sounded like it is on it’s last leg.The tv was on a huge wall, postage stamp sized!
Normandin Wed, 10 April 2024
Very poor. Should not even...
Liked: Nothing about it. When we got to the hotel we found out our reservation was canceled and it was confirmed on my phone until we walked through the door of the hotel the owner of the hotel was smug nasty did not care that our reservation was canceled and we drove 3 hours to stay at that Motel I was supposed to get an answer back from booking.com as I wrote a review because nobody knows who canceled my reservation and my husband is very ill and this gentleman did not care he got more money for the room that we booked and that was all that he was about I am still waiting for an answer from booking.com as to who actually canceled my reservation 3 hours on the road to get there and not have a room and now I'm out $500 because we had to go to another hotel very displeased with hotels.com and the hotel. This hotel gets a zero rating from me and should not even be on your site
Disliked: The owner was a jerk and didn't care that my husband was dying all he wanted was the money for the room and by the way the motel had bugs and was cheap and dirty
Karen Mon, 8 April 2024
Superb
Liked: The room was very clean and the bed was comfortable. Noise level was low, we slept well. Just come at Check in time as they can't check in early. No problem, we had a late lunch and all was fine upon our return. Thank you.
Susan Mon, 8 April 2024
Hotel canceled the day of...
Disliked: My reservation was canceled, apparently by the hotel. I never received a notification of this. When I called the hotel the day of my reservation to check on the check-in time, I was told it was canceled due to "unforeseen circumstances".My stay at this hotel was for the night before the eclipse, and hotels in the area were fully booked. Never going to stay at an OYO !
Laura Tue, 2 April 2024
Never again
Liked: Nothing
Disliked: Disgusting had to sleep in car. Smelled bad bugs in bed. White Sheets were yellow stains on pillow cases
Jason Mon, 25 March 2024
Poor
Vanessa Mon, 15 January 2024
I would never stay here...
Liked: The location was wonderful but that is the extent of what was really good about this place.
Disliked: Was charged another $33 at check in because "booking.com isn't charging the right prices", ice cold room on arrival, once room was warm the heater would make the room stuffy before kicking the fan on then it would almost get cold before starting again and this was on repeat the whole stay, jetted tub's jets barely functioned and small hair clumps came out once started, local news was the only TV channel accessible, corners of room was dirty, bathroom sink didn't plug due to the plunger not being attached, drawers in bedside tables were filthy, window was unlocked and we were on the ground floor.
Joseph Mon, 18 December 2023
Good
Tracie Thu, 14 December 2023
This was a total scam....
Liked: The location was great.
Disliked: Booked a same day reservation. When I arrived, the hotel had cancelled my reservation, for no reason. Then said I could still have the room for $30 more. Obvious scam. It was too late to go anywhere else, so I took the room. In the morning, I complained to the owner and asked for a receipt, and they made a big deal of it and said their printer was broken. Would not honor the booking.com price. So angry. Would never stay there again.