Name: OYO Hotel Dundee By Crystal Lake
Address: 28610 Us-27, Haines City, FL
Telephone: (888) 608-6346

OYO Hotel Dundee By Crystal Lake Guest Reviews

Overall Average Score:

Disappointing (2.3 out of 5)

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Pictures on booking site is...

Liked: Was no breakfast Didn’t like anything. Was no wash clothes or hand towels Pool was now open and it was gross
Disliked: Had to get tv working myself. Needs to update pillows and mattress. Only had one chair in room to sit on.

Bad

Very good

Bad

Pleasant

Regretful

Liked: 4 people for 2 nights and they wouldn’t supply us with more than 2 towels. On arrival they said we had to pay in cash and it would cost more so we did and that’s just confusing with this booking here. Very unsatisfied

I Am still fighting for...

Liked: You book a price online they want to charge you more when you go to the property.
Disliked: The staff is ride.

Bad

Liked: I can’t say I liked anything about the property. Staff was very rude. I paid for a third night and they banged on my door and made my entire family leave after I already paid and showed them my confirmation.
Disliked: Me and my three children and dog had to move our things out at the last minute because they claim that I didn’t book a room even though I showed them my confirmation and it taken out of my bank account

Not bad for the price

Liked: The lady at the front desk was super nice and helpful I give her a five star. Even though the place is old, everything was very clean. The shower water was hot, the tv was working, the fridge too. You know, for the price the place was good. I would stay here again in the future.
Disliked: It is old but is under renovations. Next door there was a dog barking all night which made me have a hard time trying to sleep. The bed was uncomfortable but everything else was good.