OYO Hotel and Casino Las Vegas

Very good

Passable

Passable

Over all we did not...

Liked: We did not have any meals.
Disliked: No gym no elevators and I had troubled experience with the hotel.

Passable

Liked: Bed ,refrigerator, microwave, coffee maker is what I like.
Disliked: The 300.deposit elevator was bad for time to check out.

Bad

Liked: Location.
Disliked: The worst hotel experience of my life.If you truly value your time, your peace of mind, and your vacation, do not come to this hotel. Let me explain why.We arrived on Thursday, checked in, went up to our room, unpacked, took a shower, and went out for dinner. When we came back, we found a $500 fine waiting for us, claiming we had been smoking in the room — which was absolutely false. I do not smoke for health reasons, and I explained this to the front desk. I even offered for them to come inspect the room, but they refused. Their response? “There’s nothing we can do, you’ll have to dispute it with your bank.” Seriously?The staff was unhelpful, dismissive, and made it clear they had no intention of investigating the situation. Once the charge is made, apparently, you’re on your own — even if it’s completely unfair.Now let’s talk about the facilities:•They have five elevators, but only two are working. Expect to wait 10 to 15 minutes just to go up or down.•The entire reception and casino area is overwhelmed with the smell of cigarette smoke — it’s honestly disgusting.•I stayed on the 5th floor, and the ice machine was broken.Save yourself the frustration and avoid this place at all costs. This hotel completely ruined what was supposed to be a relaxing trip. Never again.

Bad

Disliked: No free parking. Door to the bathroom was broken. Pool closed at 6 pm

Exceptional

Liked: The room is large and clean.
Disliked: The elevator was always packed with people due to the fact that only one was operational.

Poor

Liked: The room view was great and the location was perfect.
Disliked: The room was dirty did not meet my expectations in comparison to the photos online. The room service was trash waited an hour for extra towels.