OYO Hotel Alpine TX near University

Horrible

Liked: Do not stay here. The price is cheap for a reason.
Disliked: The rooms are extremely outdated, but that was the least of our concerns. The windows were covered with cardboard. The restroom appeared to have not been cleaned in months. The ceiling in the restroom was falling apart and it was covered in what appeared to be black mold. To top it all off, they have cockroaches and not just the typical cockroaches these cockroaches were huge! Just spend the extra money and stay somewhere else. I don’t even know how this place is still open.

Very good

Staff super friendly. This place...

Liked: Price and location
Disliked: Old, run down , no ice, no hot water

So bad I left.

Liked: Nothing.
Disliked: This hotel was so bad I left and stayed elsewhere. The room was filthy and it looked like someone had been murdered in the bathroom. I asked for a refund shortly after checking in and the man at the front desk said I needed to request the refund through booking.com and then they would email him and he would approve it. He lied, because he denied the refund. Booking said they would investigate, but never got back to me. I have photos showing how dreadful the place is. The man tried to give me a different room, which wasn’t as bad as the first room, but it was still dingy and gross. After seeing the first room they thought was adequate for a human to sleep in, I couldn’t help but wonder how gross the things I couldn’t see were…like mattresses, etc.

The people are great but...

Liked: The size of the rim was great. Had a full kitchen and separate sleeping area
Disliked: The mold, the dirt, the ceiling leak in the middle of the night, moving into 3 different rooms in 3 days, the dirty mattress covers, massive holes in the walls so critters can come and go and weak to no WiFi. The place needs TLC and its shows. The photos online are probably from the grand opening

Terrible service and no communication

Disliked: No one manning office,we could not check in ,but we were still charged for stay,never use booking.com again

We did not stay here,...

Liked: This place was dirty and unsafe. We left within 15 minutes of checking in. I’m still trying to get my money back.
Disliked: There was a hole in the wall. The room was dirty and smelled like cigarettes. There was a room a few doors down from us that someone had rigged shut from the outside with a chair and a board shoved under the door handle. There was also someone’s stolen grocery cart full of empty beer cans.

Passable

Liked: good location, room was clean, bed was faily comfortable,
Disliked: bathroom door installed improperly, could not close door because the toilet was in the way,, tiles in shower were falling down

Won’t stay again

Liked: The rooms were nasty. Towels were dirty and dingy. No amenities. Dog poop in front of door. No ice