OYO Hotel Alpine TX near University

The people are great but...

Liked: The size of the rim was great. Had a full kitchen and separate sleeping area
Disliked: The mold, the dirt, the ceiling leak in the middle of the night, moving into 3 different rooms in 3 days, the dirty mattress covers, massive holes in the walls so critters can come and go and weak to no WiFi. The place needs TLC and its shows. The photos online are probably from the grand opening

Terrible service and no communication

Disliked: No one manning office,we could not check in ,but we were still charged for stay,never use booking.com again

We did not stay here,...

Liked: This place was dirty and unsafe. We left within 15 minutes of checking in. I’m still trying to get my money back.
Disliked: There was a hole in the wall. The room was dirty and smelled like cigarettes. There was a room a few doors down from us that someone had rigged shut from the outside with a chair and a board shoved under the door handle. There was also someone’s stolen grocery cart full of empty beer cans.

Passable

Liked: good location, room was clean, bed was faily comfortable,
Disliked: bathroom door installed improperly, could not close door because the toilet was in the way,, tiles in shower were falling down

Won’t stay again

Liked: The rooms were nasty. Towels were dirty and dingy. No amenities. Dog poop in front of door. No ice

Bad

No wonder it was so...

Liked: Location only
Disliked: Beds: you could almost feel the bottom of the springs that's how old they were.Room: Dirty and smellyshower and Bathroom: terrible smell, didn't have enough towels and the pones provided smelled like cigarette. Very dirty

Very good

Liked: Good location, good value.
Disliked: The owner had problems with the hot water.

Very good