OYO Harlands Hotel

Superb

Not recommended

Liked: Nothing
Disliked: Nothing food or drink no staff available small and pokey and mikes away from everything

Very good

I didn’t stay. The place...

Liked: Nothing
Disliked: I didn’t get any further than reception as the hotel was disgustingly. The smell was horrendous as soon as you walked in.

Very good

Not a good experience

Liked: Nothing
Disliked: The room was very small.. The bed was disgraceful the bed was only screwed in properly in one leg. The bed frame was held up with wood, the room was dirty. The wall had holes the curtin dint cover the the window

Lovely !

Liked: Properly was lovely , need black out curtains as street light lit up the whole room so couldn’t sleep
Disliked: Curtain needs to be black curtain or have some blinds behind so streetlight doesn’t shine through

Pleasant

Liked: Location was good for us as we didn't want to be really close to the attractions. There was regular trams operating too
Disliked: We had an issue where 1 guest took two spaces up for the parking. We asked the owner if anything could be done and they said no but we could park on the street. There was no hot water in the bathroomThere was a damaged wall looks like it had been punched. There was also a strong smell of cannabis when in the hotel.

Someone came into my room...

Liked: NOTHING!!!
Disliked: From start to finish the hotel was a let down! Just spent 3 nights at this place, can't even call it a hotel, it's absolutely disgusting!! I stayed here on my own and I got the absolute creeps from the guy at reception from the moment I arrived! The room was filthy, dust and dirt everywhere, tv didn't work, sock over smoke detector, no hot water, no heating, window didn't close, blinds being held together with CHEWING GUM! No toilet roll. I slept every night with a chair pushed up against the door as the doors don't lock from the inside. The guy from reception arrived at my room on my 2nd day, holding a spare key to my room! He claimed he was there to check if I had a key to the room - I was there 2 days! As I went to leave the hotel that afternoon, he called me to reception, claiming there was no booking for me, again I had been there 2 days already and it was him that checked me in! He then claimed I hadn't paid, when I showed him confirmation of payment on my booking.com app, he suddenly could see it on his system. On my last night, I woke to find the chair I had against the door had been moved! So someone had clearly been in my room while I slept!! I could see a mark on the back of the door where the door must have hit the chair when being opened! I feel extremely violated and disgusted that someone invaded my privacy like this. I have contacted booking.com customer service to raise a complaint, awaiting a response.I quickly packed my stuff and left as quick as I could. Reception doesn't open until 10am so nobody was there when I was leaving. There is a box at reception to put key cards in so I used that and ran out of the place!!AVOID AT ALL COSTS!!!!