Oxford Suites Portland - Jantzen Beach, Portland

Exceptional

All around great stay!!

Liked: They go above and beyond with customer service. Nice clean and comfy rooms. Really feel it was a good deal with breakfast buffet and the evening reception with (with drinks). We would definitely stay again while in the area.
Disliked: Our only complaint is that the pool room was EXTREMELY hot and could use better ventalation.

Fabulous

Reasonable accommodation with comfortable beds

Liked: Facilities and free coupons
Disliked: View out of window (air conditioning unit)

Superb

It?s worth finding another hotel...

Liked: The room was clean and offered amenities. I felt safe traveling here alone after a flight cancellation.
Disliked: I called the hotel to inquire about the free airport shuttle and was briskly told that the driver had gone home for the day and was hung up on. The following morning upon departure I asked the front desk about the advertised free airport shuttle and was told there was a $15 fee.

Very good

Liked: The size of the room. The pool and breakfast
Disliked: Nothing

Great value for money and...

Liked: Lovely room, good location close enough to everything we needed. The soup and salad with wine and beer was an added bonus in the evening and the breakfast was really good and with china and cutlery not paper plates and plastic knives and forks
Disliked: not enough cookies

Fabulous

Liked: Spacious room, breakfast is a plus. Staff are friendly.
Disliked: None

Worst Hotel experience ever and...

Disliked: I stayed here for 6 nights. Had a room that was above the kitchen that made the room buzz and made noise from refrigeration vibrations. It kept me up every night. The rooms are tattered and very old and very dated. The room has carpet that was very dirty and dusty and could hardly breathe from dust and allergies. They pumped the sewer behind my room from the kitchen or ??? and left the hotel rooms with the worst offensive odors and left us with headaches and ill. I would never stay at this oxford suites or any for that matter again. Was not comfortable and did not feel safe. I am also in the hotel resort business on Lake Como in Italy and can tell you this is not the way we treat our guests. My room smells like chemicals and breathing it in all day made me nauseaus. I have been terribly uncomfortable and unhappy about the quality, chemicals in the room and breathing these odors as well as the nonchalant service. Even the washing machine was broken for days. No sense of urgency or real care. One felt put out and uncomfortable, not welcome. This is certainly not the way we run our hotel business. Our guests come first and making them happy and keeping them safe is our number one concern. never again. I do hope I do not become ill from the last 24 hours of breathing dangerous chemicals coming up from the truck outside draining I have no idea what. But it was unbearable for guests today. Very disappointing! Never again! Terrible Hotel!