Pleasant

Exceptional

Exceptional

Fabulous

Liked: Convenience
Disliked: No room service Bed so very uncomfortable Pool small, crowded.

Disappointing

Disliked: Felt dirty Ripped chair in room

So so

Liked: Breakfast
Disliked: Kinda dirty, not like I remember it four years ago

Exceptional

Liked: The breakfast is complete and full of delicious options

Good

Not a romantic night away...

Liked: What was weird was we had stayed at Oxford Suites in Chico before at an earlier date and the place was amazing. The rooms were immaculate, the staff was great and you truly felt you were somewhere special. This time, it was horrible. We showed up, the lady at the front that checked us in was "dry" with personality definitely gave the impression that she hates her job. We got the executive package where we were given drink and meal vouchers. When we checked the dining area, the buffet area was trashed and there was salad all over the floor. Bartender was great though took care of us with speed and manners. When we got our room the last year we were there, there was a really nice tub in the bathroom. The tub that was in the bathroom this time was very cheap, like a motel thin tub that creaked everytime you stepped and sounded like you were going to fall through and there was a hole/crack in the door like someone kicked it. After we got back from the show we went to, we went to close the pocket separation doors to block the sunlight in the morning.... and it fell on my husband! It took him 20 minutes to shove the pocket door back to where it wouldn't fall again. The next morning, I was excited to try out there steam room and I came right back up two minutes later totally grossed out. It was slimey and smelled like mildew and flatulence. No joke, the grossest steam room I've ever been in. We were able to get a partial refund when we shared our experience but it was still very disappointing. Not a romantic night away with my husband to say the least.
Disliked: Lack of cleanliness (the elevator was filthy), a front desk attendant that could care less about your stay. If they are spinning it as "suites" they should repair the rooms when they have issues so it doesn't feel like you're staying at a dicey motel. The place felt really neglected.