Oxford Hotel

Good

Superb

Disliked: Because it was part of a group,It was hard to find where to check in. Better visibility on that would improve things - I wasn’t the only traveller that day confused

Very good

Disappointing

Liked: It was clean and the location was great.
Disliked: Small and depressing room. We stayed for 3 nights and the only window looked into an installation shafts with like 10cm of daylight. The ventilation and plumbing were so loud, wengot awake during the night. The extractor fan in the bathroom wasn't working, so the room was extremely damp after a shower. That amazing window could barely be opened. The room was so small, that you can't be in, if you have more than a small backpack. The hotel was in a neighbouring building to the reception, and they made me gp to reception and carry myself an iron and ironing board.

Wonderful Stay with the Kindest...

Liked: The Oxford Hotel is in a great spot; just a 2-minute walk from Earl’s Court station, which made getting around super easy. The rooms were very clean and comfortable, but what really stood out was the staff. I got sick during my stay, and one of the team members went above and beyond - he took my card and went out to buy me medicine. I was honestly blown away by how thoughtful and kind they were. Such a comforting place to stay, especially when traveling solo.
Disliked: -

Exceptional

Liked: The location was very good, room was cleaned regularly. I had a very comfortable stay.

Good location, nice and clean...

Liked: Location was great, room was stylish and comfortable
Disliked: The staff weren’t the most helpful, nothing was mentioned about breakfast options. When I rang to say the WiFi QR Code didn’t work the call taker was quite rude when responding to me, I could not understand what the code he was saying was so I asked them to spell it, the response wasn’t very nice and then the phone went down.The people in the room above me sounded like they were moving the furniture around all the time, they were very noisy.

Superb

Perfect if you are not...

Liked: close to the tube, clean rooms, perfect location
Disliked: We stayed in room 414 which was in the lower basement of another building which wasn’t Oxford Hotel but Merit Kensington. However the room had a ‘balcony door that was open and could not be closed. The door went to a dirty shaft with no daylight.I went to the reception the next morning and asked for another room but I was only offered that someone come and lock the door. Then it was not possible to open it for fresh air anymore. So I went to the reception the next morning again and the lady there made me feel like the dumbest person on earth who doesn’t know how to open a window. She said she’ll send someone right away but nobody showed up.The most annoying thing however was that inside this shaft there were lots of pipes and they were not attached properly so there was water running out of a pipe for a couple of hours in the middle of the night from about two meters high on the floor next to our room. It was so loud that we couldn’t sleep. I assume it was rain water. It was like being next to a running shower.