Ovolo Laneways

Disappointing stay: lacking in style...

Liked: Good location and friendly staff.
Disliked: Laneways by Ovolo was a disappointing experience that didn’t live up to its branding or the premium price tag. While the staff were friendly and the rooms generously sized, the overall quality and comfort fell far below expectations — particularly for a hotel aligned with the Small Luxury Hotels group.The decor felt tired and dated, with lino floors and a musty smell throughout the hallways and rooms. At over $300 per night, it was surprising (and frustrating) to find no coffee machine in the suite, and even bottled water wasn’t replenished daily.The internet was another major issue — the Wi-Fi was patchy at best, and 5G reception in the building was poor. Streaming movies or casting anything to the TV was nearly impossible due to constant buffering and connection drops.Small touches like bowls of lollies and a complimentary glass of wine were appreciated, but they didn’t come close to making up for the lack of basic comforts and amenities. The property feels like it hasn’t been meaningfully updated in years.If you’re seeking a true luxury boutique hotel experience, I would recommend looking elsewhere. This one sadly misses the mark.

Exceptional

Superb

didn’t stay. checked out immediately....

Liked: reception were friendly and lovely.
Disliked: the property was dirty, especially the bathrooms. generally dated and dingy, unlike the ovolo in brisbane which is a sweet property.

Superb

Very good

Perfect place to stay in...

Liked: Location and cleanliness and roomy

Great staff and good location

Liked: The staff are really helpful and responsive. Attended to my queries promptly.The room is spacious and beds are comfortable. Nicely located near Chinatown area which allows us to attend to our cravings for Chinese food. Tram stop is nearby which makes it easy to travel
Disliked: The toilet basin is small and limited space to place toiletries for our family of three. Toilet door is sliding type so you can't lock it. Would be great if shower area has a door too to prevent water from splashing out while one shower.

Superb