OUTRIGGER Waikiki Paradise Hotel

good location, reasonable facilities, terrible...

Liked: facilities
Disliked: staff were unhelpful, un-interestd, poor customer service, wrong items charged to the credit card, very unprofessional

Exceptional

Great service, staff were friendly...

Liked: Close to beach but not on the main drag so always nice and quite

Exceptional

Great location

Liked: Great location
Disliked: Was charged the resort fee despite having already paid it as part of the bookingRoom not made up correctly, had to call housekeeping twice to arrange a sofa bedTaxi company “preferred” by bell staff is cash only- and not aware of this until we were in the taxi

Great location and comfortable but...

Liked: Great location and reasonable size room.
Disliked: We had a room with two double beds they were exceptionally small for two adults- more like king singles

Good

Very good

Stay was comfortable but not...

Liked: Location was good
Disliked: Paid extra money for a king room with a view but the bed was a queen at best and we were placed on the 2nd floor with no view The front desk told me that their king beds weren’t as big as others ???? Also the view I paid for was a ‘Waikiki view’ …. Other buildings ???