Ottawa Marriott Hotel Guest Reviews
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|0.4 miles from Ottawa centre
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Ashley, Kingston, visiting LeBreton Flats Park Mon, 15 July 2019
Definitely staying at the Marriott again. Close to lots and overall great hotel.
Liked: The service; cleanliness of room and hotel.
Disliked: The new staff was a bit slow but no big deal.
Tracey P, Lansdowne, Ontario, visiting LeBreton Flats Park Tue, 8 July 2014
Staff were very helpful; room was clean; stay was great.
Amanda, Montreal Mon, 7 July 2014
Liked: Great stay!
Mary, Kingston Mon, 8 July 2013
Great service in all areas; staff very friendly, professional and helpful.
Sefora Sat, 17 February 2024
Lesley Wed, 14 February 2024
Disliked: Staff could have been friendlier
Lei Tue, 13 February 2024
Liked: I appreciated the location as well as the cleanliness of the room.
Disliked: The washroom was a bit cramped would have been better if it was bigger.
Diane Mon, 12 February 2024
Disliked: The rooms are outdated and are dry. The beds are uncomfortable! The washroom really needs an overhaul!
Thomas Thu, 8 February 2024
I will never stay at...
Liked: good location, nice room
Disliked: noise complaint twice. they had to move us because they could not quiet the young teenage girls in the room next to us. This was after midnight. Ate at the on site restaurant. Food was average at best, and rather than accepting that we did not like the meal, the waitress decided to take it upon herself to argue with us.As a reference, we travel extensively as we are retired, we have never posted a bad review about a hotel, or complained about noise to a front desk ever.To top it all off, now that we are home, our VISA statement shows we have been charged twice and the transactions are posted. Perhaps this is because we changed rooms? I contacted the hotel directly, explained the situation, but the person from accounting insisted there was no double charge and that I was looking at a pending amount on my credit card statement rather than posted. Both transactions are posted. She would not listen to anything I had to say and told me I was wrong. Now I have opened a dispute for this transaction with my bank. I am told this could take up to eight weeks to get this resolved. From the conversation I had with the Marriott in Ottawa this morning, I can only assume they will fight this. At the moment, I am out $732.
Veronique Wed, 7 February 2024
Hussain Mon, 5 February 2024
F Sun, 4 February 2024
Bernard Thu, 1 February 2024
Will not return
Liked: The room was very nice
Disliked: Our room was stuck between several hockey teams in town for a tournament. It was insanely loud all night!
Agnes Wed, 31 January 2024
I would come back.
Liked: The bed was very comfortable where I slept very well.