Exceptional

Superb

Liked: Location
Disliked: Paid parking

Superb

Liked: Beautiful room. Could not ask for a more perfect location. Great kitchen with lots of space. Friendly staff always available. Excellent COVID-19 precautions.
Disliked: Suite was very clean overall, however none of the windows were cleaned and there were childrens? handprints all over them. The bathroom is also very small with no shelves / storage space.

Superb

Passable

Liked: Great location that?s steps away from Ottawa City hall and a lot of local attractions
Disliked: Housekeeping service was awful. I stayed there during a COVID lockdown for 7 days and the staff couldn?t coordinate a way to get my room cleaned or even to allow me to clean the room myself. I had to ask for 2 days straight to finally be given a mop and vacuum so I can clean my room. Also, I left garbage outside my room to get picked up and it was sitting there 24 hours later. I blame the management for this branch and how they misinterpreted COVID restrictions, I contacted other hotels in the area and they all had better policies that did not restrict housekeeping staff to this level.

It was very close to...

Liked: Staff was very helpful!

Fantastic. The location was just...

Liked: The Room was spacious and comfortable.
Disliked: The water pressure for the shower was very low. The Kitchen needs more pots and pants; or a bigger pot at the least.

Superb

Very good

Disliked: Sound proofing