Orton Hall Hotel & Spa

Average hotel with poor WiFi

Liked: Large grounds in relatively quiet residential area.Historic building.
Disliked: My room had no WiFi. Possibly because it was a long way from the main entrance and the walls are thick stone. I complained about the lack of WiFi but nothing could be done about it. The breakfast wasn’t best quality. The car park is in a wooded area and some way from my room. Signage at the hotel was poor to non-existent.

Good

Liked: Great location Good facilities
Disliked: Needs some updating Cleanliness wasn’t the best

Exceptional

Liked: The room was airy and clean food was excellent staff excellent too nice wedding anniversary break

Very good

Very good

absolutely perfect

Liked: everything was absolutely amazing, the staff were friendly and very helpful amd tge rooms were amazing and comfortable. the view and hotel itself was absolutely stunning. definitely going to be my regular hotel from now on.
Disliked: nothing, everything was perfect.

Very good

Disappointed

Liked: Overall the hotel was clean and comfortable and the location met our needs.
Disliked: There could have been bottled water provided. The shower was in need of updating .. loose fitting, variation in temperature and at this standard of hotel would have expected a shower door rather than a plastic curtain over the bath.

This is a tired property...

Liked: The room was a good size
Disliked: On entry there was a strong smell of bleach from the spa. We were in the annexe and the entrance to the hallway was dirty,the central lights in the bedroom did not work but the main issue was the bathroom. There was/is an overwhelming smell of mould and the shower hose was actually covered in black mould which was totally unacceptable. I booked the room for 1 night as my daughter was taking an exam locally and would not have stayed only that I did not want to create a stressful sitatution.