Orsett Hall Guest Reviews
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|1.0 miles from Orsett centre|
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Benjamin Sun, 24 November 2019
Elizabeth Sat, 23 November 2019
Liked: Friendly, helpful and professional staff.Attractive setting.
Charlotte Fri, 22 November 2019
Disliked: The staff weren't helpful in the slightest, gate keeping the person I needed to speak to about my reservation so gave up! A shame as it's a good location for me to stay during work, but hey, i'll take my business elsewhere where they will actually be helpful. I stay away Monday to Thursday nearly every week so that's their loss. The confusion was with the Booking.com account. I booked Orsett Hall via Booking.com and THOUGHT I'd cancelled it as I had a change of plan and booked another location for that night. I was unable to find the reservation on my phone on the website (therefore assumed it was cancelled) and later learned, after speaking with Booking.com, that I could only view it if on the EXACT SAME device that I booked it on (laptop). I think this is really misleading and unfair of the hotel/booking.com to charge me the full amount. I will be escalating this.
Don Wed, 20 November 2019
Lisa Wed, 20 November 2019
Liked: Beautiful grounds, room decorated to high standard. Staff very accommodating.
Nicola Mon, 18 November 2019
Leeann Mon, 18 November 2019
Kev Mon, 18 November 2019
overall very good
Liked: breakfast selection was very good but getting hot drinks was a bit of a mission . was expecting hot drinks to be served at table only found out I had to make my own after i'd gotten my hot breakfast so not so good there
Disliked: getting my breakfast tea
Shagehjayne Sat, 16 November 2019
Liked: Great room
Leah Wed, 13 November 2019
Liked: Location is outstanding. The reception staff are so friendly.really loved my stay and is the second time I have stayed here twice within the past two months. I'm sure I will fit another stay in before the end of the year. So clean, beds comfortable, I had a really good sleep.
Disliked: The blinds in the bathroom in room 4 needs tending to, I couldn't close them, but I didn't really care as my room over looked the beautiful grounds and no one could really see in. The bathroom is beautiful.. loved my deep hot bath.