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Orchard Street Hotel eee
Orchard Street Hotel, 163 Orchard Street, New York City, NY | Area: Lower East Side - Chinatown
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (740 Ratings)
6.1 miles from New York City centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Set in a prime location of New York (NY) Orchard Street Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities including daily housekeeping ticket service 24-hour front desk express check-in/check-out luggage storage are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms guests can find flat screen television air conditioning heating alarm clock telephone. The property offers various recreational opportunities. Discover all New York (NY) has to offer by making Orchard Street Hotel your base.

Check-in time: 16:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Laundry
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Shower
` Dry cleaning
` Heating
` telephone
` toiletries
` alarm clock
` Baggage Storage
` Safe
` TV
` Free WiFi
` Linens
` Towels
` Bedding
` Free Internet

Orchard Street Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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4.6

Wonderful - 4.6 out of 5

Joanne Tue, 8 January 2019

Superb

4.4

Excellent - 4.4 out of 5

Corey Mon, 7 January 2019

Fabulous

Liked: Close to everything and the rooms were larger than most rooms in nyc.

4.4

Excellent - 4.4 out of 5

Pui Sun, 6 January 2019

Fulfill my needs

Liked: Bed is comfortable
Disliked: No water refill

4.4

Excellent - 4.4 out of 5

Anonymous Sun, 6 January 2019

Fabulous

Liked: The location is great. The staff super friendly. Free tea and coffee which is a lovely touch! The bathroom is lovely.
Disliked: The rooms are small. The bed frame is biggest than the mattress so banged my leg.

5

Exceptional - 5.0 out of 5

Prantik14850 Thu, 3 January 2019

Exceptional

3.2

Pleasant - 3.15 out of 5

Nychick Mon, 31 December 2018

Pleasant

Disliked: he staff has changed considerably. I have been a customer since this hotel has opened. I stay several times a month. I would come back time and time again because of the staff. However, my last two visits were awful. The front desk person WINSTON should not be employed. He is extremely unprofessional. He doesn?t know how to speak to guests and is extremely rude (equivalent to a dollar van experience and worst than a hostel). I had extended my stay an additional night. I called the front desk at 9am and took care of it. The nice front desk guy told me to swing by the front desk to swipe my card again - I explained it would be after 2pm - I was told it was fine. Then at 1:30pm I get a call from Winston ?it?s 1:30pm. Check out was at 12pm. what are you still doing here ?. When I tried to explain I extended for another night he was annoyed and said he couldn?t talk to me that he had to hear this from booking.com. When I asked for the manager he told me he didn?t know who I was talking about (said manager magically appeared when I was at the first desk). When I came down to discuss he proceeded to say things like ?this woman is crazy? and ?what is wrong with you?. And ?you?re a lair?. Although I was completely in the right, but lets say I was wrong, as a front desk person you NEVER speak to a guest (s) like this.

5

Exceptional - 5.0 out of 5

Bernardwelt Mon, 31 December 2018

#1 affordable hotel in NYC,...

Liked: As always: The staff are welcoming and helpful. The neighborhood is terrific. The facility is comfortable. The bed's great. And from an upper-floor corner room, the view is extraordinary.
Disliked: Lighting doesn't really have an option for pleasant reading in bed. You have to get out of bed and go to the door to turn off lights.

4.6

Wonderful - 4.6 out of 5

Steve Mon, 31 December 2018

Very positive. The hotel really...

Liked: The view of the New York skyline, especially as night. Very friendly staff at reception.
Disliked: Nothing really. You just need to understand what the hotel is. It is comfortable and functional. You need to go out to get your breakfast, which is perfect is you are exploring.

2.7

Fair - 2.7 out of 5

Anonymous Mon, 31 December 2018

Passable

Liked: The location and price are great. This is a no frills hotel with very small roomsThere is nothing to add but it?s fine with me.
Disliked: The staff has changed considerably. I have been a customer since this hotel has opened. I stay several times a month. I would come back time and time again because of the staff. However, my last two visits were awful.The front desk person WINSTON should not be employed. He is extremely unprofessional. He doesn?t know how to speak to guests and is extremely rude (equivalent to a dollar van experience and worst than a hostel). I had extended my stay an additional night. I called the front desk at 9am and took care of it. The nice front desk guy told me to swing by the front desk to swipe my card again - I explained it would be after 2pm - I was told it was fine. Then at 1:30pm I get a call from Winston ?it?s 1:30pm. Check out was at 12pm. what are you still doing here ?. When I tried to explain I extended for another night he was annoyed and said he couldn?t talk to me that he had to hear this from booking.com. When I asked for the manager he told me he didn?t know who I was talking about (said manager magically appeared when I was at the first desk). When I came down to discuss he proceeded to say things like ?this woman is crazy? and ?what is wrong with you?. And ?you?re a lair?. Although I was completely in the right, but lets say I was wrong, as a front desk person you NEVER speak to a guest (s) like this.When I arrived at 1;45 (early but in my defense I thought check In was 3pm not 4pm) I was NOT greeted with a hello or welcome or even a how can I help you. I was told ?we?re not checking in right now ?The cleanliness of the hotel could be better, especially given the bare minimum of furniture. There were so much hair in my shower from the guest before. It was gross.The water pressure has always been bad but it?s so much worse. You can barely get the shampoo out of your hair.The manager was a sweet and kind person. So was the tall front desk female.After years of this being my go to hotel I will no longer be coming back.

5

Exceptional - 5.0 out of 5

Simon Sun, 30 December 2018

Exceptional

Liked: Clean and comfortable

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Orchard Street Hotel 163 Orchard Street, New York City, NY