Orange Tustin Inn in Orange

Good

Liked: Friendly staff
Disliked: Bed very uncomfortable

Exceptional

Exceptional

Exceptional

Good

At this motel my stay...

Liked: I don't know of any breakfast offered. The location is fine and a nice 7 11 next door that is obviously well kept and maintained.
Disliked: 2 things I feel need to be looked at. The first is the price of the rooms. They are a bit excessive especially with their so called, it's the weekend excuse. The hotel rate really needs to be much lower. This hotel along with many others in the immediate area is owned by an Indian family who now run a monopoly on the hotels and they are doing a major disservice to themselves by having the rates higher. If you charge less doesn't mean you will have undesirable people getting rooms, it means your motel will be sold out solid every night which is what you want. And enough with the so called deposits. That is another money grab by some family members who tend to be unscrupulous and wanting to pocket extra money. This is a common trait and it is wrong. Not all of them do it but the ones who do really give the rest of the family a bad image..

Exceptional

Decent for a place to...

Liked: Close to freeway
Disliked: Old, outdated

Kind staff but not clean...

Liked: Very convenient location for my needs and the staff was very courteous. I appreciated the covered parking as well.
Disliked: The room was not very clean when we first arrived. There was hair on the floors and in the sink. The linens and towels were poor quality and our room had shutters that didn't block the light as well as curtains would have. We left a tag on the door requesting cleaning service while we were out for the day but the room wasn't cleaned, though the tag had been flipped to "do not disturb." I know many places no longer clean every day but I generally expect motels or hotels to let me know if I need to request housekeeping services specifically. My key card also didn't work the next day for some reason. It was easy enough for the front desk to fix but it was a nuisance that I haven't had to deal with elsewhere. Personally I'd only stay again if the place were half what I paid.