Orange Tree Guest Reviews
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|0.2 miles from Richmond upon Thames centre|
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Rose Mon, 17 January 2022
Lauren Thu, 13 January 2022
Liked: Great hotel, lovely room and really comfy bed. Fantastic location. My boyfriend and I was definitely stay again.
Disliked: The room was quite cold and when the thermostat temperature was increased it struggled to warm such a large room.
Thomas Wed, 12 January 2022
Liked: Decor was very well done, bed was comfortable. You could not hear any noise from the pub downstairs and the food was reasonable.
Disliked: Heating did not work on the first night, tv had no service, room could have done with a little tlc.
Charlotte Mon, 10 January 2022
Freezing cold room in the...
Disliked: My room was freezing cold. It was a winter booking and the heating was not working in my bedroom or bathroom. I called reception who tried to reset it but the man never followed up to see if it had actually worked, which it hadn?t.The next morning I complained again and was given a full refund - only when I requested it - but was also told I would be offered another night stay complementary which never happened. I wouldn?t stay there again.
Amanda Sun, 9 January 2022
Cynthia Sun, 9 January 2022
Overall good and the pub...
Liked: The location was very good as it was close to station
Disliked: No heating in room but a little electric heater was provided which we had to use a lot just to heat room and bathroom. There was a constant humming noise at night which I assume came from air conditioning which was not working.
Daniel Sun, 9 January 2022
Alfiya Sat, 8 January 2022
Dawn Tue, 4 January 2022
Lovely area. Lovely accommodation and...
Liked: The room was well decorated lovely and big. Comfortable large bed. Tea making facilities. Sky package on the tv.
Disliked: The room was cold. The heating was difficult to use. A bit noisy due to where our room was.
James Mon, 3 January 2022