Exceptional

Fantastic

Liked: Great hotel, lovely room and really comfy bed. Fantastic location. My boyfriend and I was definitely stay again.
Disliked: The room was quite cold and when the thermostat temperature was increased it struggled to warm such a large room.

Pleasant stay

Liked: Decor was very well done, bed was comfortable. You could not hear any noise from the pub downstairs and the food was reasonable.
Disliked: Heating did not work on the first night, tv had no service, room could have done with a little tlc.

Freezing cold room in the...

Disliked: My room was freezing cold. It was a winter booking and the heating was not working in my bedroom or bathroom. I called reception who tried to reset it but the man never followed up to see if it had actually worked, which it hadn?t.The next morning I complained again and was given a full refund - only when I requested it - but was also told I would be offered another night stay complementary which never happened. I wouldn?t stay there again.

Exceptional

Overall good and the pub...

Liked: The location was very good as it was close to station
Disliked: No heating in room but a little electric heater was provided which we had to use a lot just to heat room and bathroom. There was a constant humming noise at night which I assume came from air conditioning which was not working.

Good

Superb

Lovely area. Lovely accommodation and...

Liked: The room was well decorated lovely and big. Comfortable large bed. Tea making facilities. Sky package on the tv.
Disliked: The room was cold. The heating was difficult to use. A bit noisy due to where our room was.