It was relaxing and that...

Liked: Rooms were big. Nice seating by the pool.
Disliked: Water fall didn’t work. No atm. A few rooms were not the cleanest but staff made sure to accommodate quickly.

Great room and great service

Liked: Everything the staff were amazing and the rooms were clean and comfortable when we arrived great experience
Disliked: No problem with the stay

Exceptional

Bad

Liked: I didn't see any bedbugs.
Disliked: German cockroaches, old, stained furniture, just a grimy place. And the luggage carrier was falling apart and it was understaffed.

Roof over my head

Liked: The palm trees were beautiful waterfall in pool was pretty
Disliked: Pool was moldy pump went out told they haven’t changed it in 9 years room were gross very dirty housekeeping was not very well maintained white socks became black as walking across the floor hair and mold all over the bathroom they say newly renovated or in renovation but it’s truly disgusting. Had to ask for them to come in and clean the bathroom so I can take a shower and still have to go through and clean up myself in order for myself to take a shower, never got to use the pool. The pool was disgusting but when you got up close, there was mold and the pump was not working then the waterfall didn’t work.

Very good

Poor

Bad

Disliked: The room was dirty and there were roaches