One Monterrey Tecnologico

Very good

Exceptional

Very enlightening. I decided to...

Liked: The exceptional kindness of the staff from the front desk to the maids to the kitchen staff and janitors. The proximity to the Tec de Monterrey. The view, although I wish it was bigger (higher). The proximity to restaurants, gas, and convenience stores. The very nice wait staff at the restaurant below.
Disliked: The room was small and lacked a comfortable chair to sit and read in. Also, the pillows were too thin and gave me a sore neck. The mattress needed to be rotated - it was slanting down toward the head of the bed on one side. Once I turned the bed it was much better except for the pillows being too thin.

DISAPPOINTMENT WITH THE LACK OF...

Liked: monotonous breakfast, small selection, terrible room, reception mixed with dining room, plastic plates and cups,
Disliked: basic knowledge of English at the reception instead of using a translator on the phone, chaos when booking, not keeping the reservation, suggesting other hotels instead of the one booked several months earlier, suggesting moving to another hotel for a day and then returning again. Something unheard of.

Bad

Good

Liked: Location, parking option
Disliked: Room was not clean

Superb

Superb

Pleasant

Liked: Confortable bed
Disliked: Dirty sheets and pillows