One King West Hotel And Residence Guest Reviews
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0.8 miles from Toronto centre |
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Susan, Saline, visiting Toronto Coach Terminal Mon, 31 October 2016
Top notch - wish I could have stayed longer!
Jesica Tue, 19 March 2024
Good
Liked: The bed was very comfy and room was clean.
Disliked: The entire lobby area smells in high fragrance. Not sure why it is like this. As someone with respiratory issues I was struggling to breathe as it is so irritating. They need to put a disclaimer for customers..As well the available shampoo and products in the room also very scented and not pleasant
Hamza Mon, 18 March 2024
Good
Liked: The property at the city center, colder to many places,
Disliked: Some of the staff are rude and they underestimate the people, I sounded so young for them and cannot offered the rooms price just because I was asking about the deposit!! I could pay for the best room there even for two months!! But it doesn’t worth it, that’s why I stayed two nights and changed to another hotel, The parking is too expensive, the parking man awaits for some change so he can be serving you!! and they charge you for other charges at the end of your stay and the refund is taking so long even after they confirm everything at the room, be aware of that!
Shejuti Mon, 18 March 2024
Exceptional
Amanda Mon, 18 March 2024
Superb
Liked: The space
Disliked: The price
Sofia Sun, 17 March 2024
Very good
Nicholas Sun, 17 March 2024
10 min walk from Union...
Liked: Nice downtown location
Kubekov Sat, 16 March 2024
Superb
Liked: Nice hotel. I stayed there for one night. Good place to stay in. Service and staff are very kind
Marquita Sat, 16 March 2024
Very good
Liked: Everything was clean I love the the kitchen
Disliked: I didn't like the food at the restaurant
Emily Sat, 16 March 2024
Good location, and views but...
Liked: The room itself was nice, and the hotel was able to accommodate my requests of having a view of the city, and water and be on a high floor. Location was great!
Disliked: Communication between staff and guests could be improved! I had an event to go to but wanted to go and use the sauna before, however I forgot my slippers! When I had called reception to request some the concierge said he would send house keeping up. About 20 mins later I called again to check on the status he said in about 10 mins someone would be there, so I waited... nothing. Called back about 20 mins later again and a woman answered and when I asked the status of the slippers she said they had none. It was frustrating as I did not feel like the communication between staff and guests was very good, nor was my time respected. I ordered room service and it was not great. I ordered a burger and cheesecake, there was some mango puree that tasted expired, and the most random chocolate sauce poured around it. Definitely not worth the price, that was also way later than they told me.
Mary Fri, 15 March 2024
Very good experience with central...
Liked: Room, ambience, staff courteous, friendly. Liked the bag check so we could tour T.O.
Disliked: The price was a lot for one night and the prices in the dining area was very high