One King West Hotel and Residence Guest Reviews
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|0.8 miles from Toronto centre|
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Susan, Saline, visiting Toronto Coach Terminal Mon, 31 October 2016
Top notch - wish I could have stayed longer!
David Sat, 25 September 2021
Cristobal Fri, 24 September 2021
Liked: The room is very clean
Disliked: Hotel front desk not helpful for giving direction where is the elevator ..
Ammad Thu, 23 September 2021
Derek Thu, 23 September 2021
Liked: Comfy bed
Disliked: Website and booking site gives the impression the gym is open, it is not because of covid. No room service or room cleaning, while other hotels do. This was never mentioned. seems like an opportunity to use Covid as an excuse to make more moneyElevators were so often with a huge line and the music in the bar/restaurant was horrible (loud pop music), felt like being stuck on a cruise ship.That said, value is not bad, the room was clean and bed comfy!
Na Thu, 23 September 2021
Liked: great location, great room, clean and comfortable.
Disliked: the elevator wait times were HORRIBLE!
Liam Thu, 23 September 2021
Overall poor service from staff...
Liked: Location excellent for Downtown Toronto Quiet room no interruptions Generally got requested items when asked reception
Disliked: 3 people in one room crowded over 10 days especially with no housekeeping bathroom and kitchen areas could have been cleaned during this time, I am aware of COVID regulations however in other hotels they move you to a new room to refresh areaStaff not friendly or particularly helpful Felt it was a imposition asking for anything such as clean linenGiven 3 people in one room requesting tea bags I was always asked ?how many?? ?One or two teabags??I didn?t think I would have to phone reception every morning and ask for a teabag which I had toWhen requested they rarely arrived on time generally later in the day
Robb Thu, 23 September 2021
Liked: very downtown and close to everything.. great stay indeed
Disliked: clean and all amenities
Tamara Wed, 22 September 2021
Exactly what we needed
Liked: Great water view 39 floors up. Kitchenette & bright bathroom with good dining table & desk. Staff works hard to make certain you are comfortable & have what you need.
Disliked: Room was not cleaned during our 5 day stay. Everything we asked for was delivered to our door. They are understaffed, only 2 people working hard with all tables & bar full. Without people traveling the kitchen had one pot, the ring of the laundry front loader was moldy. The staff immediately addressed. Just be prepared & be patient.
Gilgut Wed, 22 September 2021
Liked: Everything was pretty much good, great room, great location (!). Thanks.
Disliked: No cleaning services due to covid...
Jennifer Wed, 22 September 2021
Great choice for a few...
Liked: Service, Location.
Disliked: Facilities need to open up!