One King West Hotel And Residence Guest Reviews
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|0.8 miles from Toronto centre|
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Susan, Saline, visiting Toronto Coach Terminal Mon, 31 October 2016
Top notch - wish I could have stayed longer!
Marjane Wed, 13 March 2019
Great, clean and comfortable hotel...
Liked: Our flight to Montreal was cancelled and by chance I found this hotel for the night. The building is gorgeous, the staff at the front desk was very kind, helpful and professional at the check in and check out. The room had a small kitchenette, very well furnished with lots of taste in every detail, and finally what we liked most was the cleanliness and comfort of the room. The location is perfect.
Disliked: The only problem was the luminosity of the room. We were on the 7th floor and the window looked on an interior space so no day light or very little. I think there are rooms with anice view on upper floors. Overall our one night stay and frustration after the cancellations of our flight was very well paid by this hotel and its great comfort.
Emmelise Wed, 13 March 2019
Liked: Excellent location and beautiful hotel. Great lobby and bar too.
Julia Wed, 13 March 2019
Kristine Tue, 12 March 2019
Great value. Great stay, Definitely...
Liked: The location was beyond excellent - as was the rate. I was SO impressed with the room. Communication with one of your Guest Services Representatives was excellent. Reception staff were friendly and helpful. LOVED the fact that I was able to check in early (my lucky day) and that I was able to check in my bags after check-out time so that I was still able to enjoy the city for a few more hours.
Disliked: As I was getting to sleep (between 9:30-10:00 p.m.), there seemed to be some communication happening in the hallway between a guest service member (with a walkie-talkie) and a guest. The employee's walkie-talkie kept beeping and I could hear the person on the other end of the conversation. At first I thought it was security, and so I actually called down to the front desk to ensure that everything was "okay" on my floor. This situation went on for a good 10-12 minutes - which is a long period of time when you're trying to sleep after a long day of sight-seeing.
Abigail Tue, 12 March 2019
Disliked: Wifi connection was not good.
Julie Tue, 12 March 2019
The excellent customer service is...
Liked: From being greeted warmly by valet, to the huge smiles by everyone at reception, to George's funny sense of humour, to Junard (waiter - can't recall name, sorry), I had a great first-time stay! Comfortable bed, quiet, conveniently located. I'll be back!
Jason Mon, 11 March 2019
Disliked: Poor wifi, poor quality food at breakfast,
Josh Mon, 11 March 2019
Disliked: My door was loose so when people would walked by it would sound like someone was trying come into my room
Lindas Mon, 11 March 2019
Good hotel good location
Liked: Love music
Access to pathway
Disliked: Historic room with a view was a view of the building across the street
Dennis Mon, 11 March 2019
As usual excellent
Liked: We have stayed at One King West before and it is our preferred location when we come in to Toronto.