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Omni Severin Hotel eeee
Omni Severin Hotel, 40 W Jackson Pl, Indianapolis, IN | Area: Downtown Indianapolis
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (392 Ratings)
0.4 miles from Indianapolis centre
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Hotel Description
Connected to Circle Center Mall and Indianapolis Convention Center via indoor skywalk this luxury boutique hotel is located in Indianapolis and offers on-site fine dining a wine bar and a heated indoor pool. Free WiFi is available. Featuring elegant 20th century design and décor every room at Omni Severin Hotel provides a 42-inch flat-screen HDTV and a large work desk. A laptop safety deposit box is also included. 1913 Restaurant combines historic Midwestern flavors with local- and regional-sourced ingredients to offer farm-fresh fare for breakfast lunch and dinner. For a more casual setting guests can enjoy a drink and bar snacks at Severin Bar which offers 12 HDTVs located throughout the lounge. A 24-hour fitness center and 24-hour business center are both available on-site for guest convenience. The hotel also offers valet laundry services. Lucas Oil Stadium and Bankers Life Fieldhouse are both an 8-minute walk away from the hotel. Indianapolis International Airport is 12 miles away.

Check-in time: 16:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` VIP Room Facilities
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Bridal suite
` Billiards
` Bowling
` Heating
` Luggage storage
` WiFi
` Allergy-free room
` Indoor pool (all year)
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` 24-hour security
` Secured parking
` Daily Housekeeping
` Paid WiFi
` Kid meals
` Street parking
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Pool towels
` Wine/champagne
` Bottle of water
` Visual aids: Braille
` Visual aids: Tactile signs
` Auditory guidance
` On-site coffee shop
` Fitness
` Pool/beach towels
` On-site coffee house
` Breakfast options
` Stand-up comedy
` Walking tours
` Live music/performance
` Live sport events (broadcast)
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Social distancing in dining areas
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` Cashless payment available
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service

Omni Severin Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.15 out of 5)

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4

Very Good - 4 out of 5

Angie S, Fort Wayne, visiting Bankers Life Fieldhouse Sun, 1 March 2015

Loved the experience. Can't get over the parking expense. Won't stay there again for that reason alone.

Liked: Everything else.
Disliked: Paying $38 to park. Ridiculous!

5

Exceptional - 5 out of 5

Laurie K, Indianapolis, visiting Old National Centre Mon, 2 June 2014

Liked: Great hotel! So clean; the staff was extremely nice.

5

Exceptional - 5 out of 5

Sherrill, Huntington Mon, 18 February 2013

Have stayed before - always good service, and great rooms. Highly recommend.

Liked: Yes.

2.5

Fair - 2.5 out of 5

Audrey Tue, 11 August 2020

Underwhelming hotel but good location

Liked: The staff was friendly and helpful. Our balcony was nice to sit on but could've used a little sprucing up.
Disliked: Rooms were a little dated but not awful. The worst though was that the air conditioning did not work and it was extremely warm in our room all night. We did call the front desk (from our phone because it wouldn't go through on the room phone) and they sent a very nice man up to"fix" it. It worked for about half an hour or so and then we were sweating the rest of the night.

4.5

Wonderful - 4.5 out of 5

Tim Sun, 9 August 2020

Enjoyed our stay.

Liked: We didn?t have breakfast
Disliked: The chair at the desk in our room was in poor condition

3.5

Good - 3.5 out of 5

Brandon Mon, 3 August 2020

Good

3.5

Good - 3.5 out of 5

Anonymous Mon, 3 August 2020

AC did not work well

Disliked: The air conditioner did not cool down the room. We turned it on when we left around 6pm, came back at 11pm and the room was still warm, at that point it was too late to try and deal with changing rooms/having someone to come look at it.

1.5

Poor - 1.5 out of 5

Ieachea Sun, 2 August 2020

Stuffy and old

Disliked: Our room was terrible. You couldn?t pull the water on for the shower. We had to call the front desk to send engineer up who showed us that u had to pull with all your might to turn it on and that it wasn?t going to come out the wall. Then you couldn?t turn it off all the way so the water leaked all night. The room stayed damp and humid from this. Then our air went out in our room. It got to 84 degrees in there. We was asked if we wanted a fan for the room. No we wanted a new room. So at 1am we had to pack up and move to a new room. We were here to celebrate our wedding anniversary. It was such a bummer.

4.5

Wonderful - 4.5 out of 5

Damon Wed, 29 July 2020

Superb

2.5

Fair - 2.5 out of 5

Devin Sun, 26 July 2020

Passable

Disliked: The room was too hot and even when turned down it never got near what it should be. Leads to not the best night of sleep. Keep rooms cold as hallways.

4

Very Good - 4 out of 5

Aljaamil Sat, 25 July 2020

It was a good stay...

Liked: Loved the view very clean room
Disliked: The concrete on the balcony is destroyed in a area makes it look very cheap

4.5

Wonderful - 4.5 out of 5

James Mon, 20 July 2020

Superb

0.5

Poor - 0.5 out of 5

Elizabeth Sat, 18 July 2020

Wish we hadn't chosen this...

Disliked: Our whole experience was regretful and disappointing and not at all what we expected. We were driving back to Chicago from Gatlinburg and wanted a place to spend the night and break up the drive for our kids. I booked a downtown Indianapolis hotel hoping for a good experience for our oldest kid who loves cities and tall buildings. We could have (and apparently should have) stayed in another highway-side hotel along 65 for far less money, but I chose to stay downtown to make it more fun for the kids. The second we pulled up by the valet, we were propositioned for money from a guy on bicycle. He was basically sitting in the pull up area just waiting for hotel guests to pull up so he could all them for money. He seemed friendly with the valet. I was surprised the hotel allowed him to do that.Inside the room, the air conditioner was so noisy we could hardly sleep, and there were a couple occasions when I thought someone was knocking at the door but it turned out to be noise from the A/C. The alarm clock went off at 6am unexpectedly - we had not set it. So that was obviously annoying.Between finding out that parking wasn't included and the underwhelming experience in our room, we were already very eager to leave ASAP. We left annoyed, exhausted, and already regretful for staying at the Omni. Then, we received a message later that afternoon about an ADDITIONAL charge for our dog.I don't write reviews of hotels online normally (positive or negative), and honestly I usually assume the people who do leave negative reviews are spiteful or maybe just mean spirited people with too much time on their hands. But in this case, we feel like were taken for a ride and that writing a review warning others considering this hotel is clearly warranted.The staff saw very clearly that we had a dog upon check in and then charged us a pet fee after we have left with a message implying that we tried to somehow hide our dog or sneak him in.

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Omni Severin Hotel 40 W Jackson Pl, Indianapolis, IN