We like the hotel, love...

Liked: The rooms are a nice size, the check-in was easy, most of the amenities were open.
Disliked: The shower head was extremely weak, most of the water went out of the main sprout. It should be fixed. When they serviced the room, they left no hand towels, one face towel, no coffee cups, one creamer. Your large towels are stiff and scratchy. You can use some form or softener. I saw a pressure washer in the outdoor pool area, but the chairs are nasty or, require new coverings. Lastly, there should be some type of shield between the outdoor pool and the jacuzzi. The cold water from the pool slides down your back on that side, and that pool water is very cold. The inside jacuzzi water was not hot. There should be instructions on how to turn that unit on. I normally don't complain if it is one or two small issues, but it just seems different now compared to our last visits. Details matter.

Exceptional

Liked: We always love staying here. Staff is always so nice. We enjoy the option of faith the indoor and outdoor pool. Enjoying adult beverages at the pool is always a plus.
Disliked: We noticed prices are increasing. Also, we were surprised to find out it's no longer an Omni, so we lost our rewards program.

Very good

Passable

Good

Liked: Indoor and outdoor pool, cabana by the pool. Comfortable bed and pillows

Loved my stay!

Liked: I loved the location, cleanliness, and professionalism.
Disliked: My experience was great. I don?t have anything negative to say.

Very good

Disliked: The air conditioning never cooled the room sufficiently. It was always just a little above comfortable.

Very good

Exceptional