Omni Rancho Las Palmas Resort & Spa

Superb

Liked: The staff, location, pool/lazy river
Disliked: You could easily hear the couple in the next room

definitely would like to go...

Liked: The kids love the pools and water slide with the lazy river. The poolside bar and food was good too.
Disliked: The pool side service at the larger pool was not great. Many of the waiter staff was huddled in the shade. It took almost an hour for someone to ask us if we needed anything.

Overall great stay at a...

Liked: Beautiful and clean facilities. Very family friendly
Disliked: Food/drinks were slightly expensive, and 18% gratuity is apparently already added to all drinks/meals, which we weren’t aware of so we tipped on top of that as well.

Incredible, relaxing stay in Rancho...

Liked: Great facilities & activities for kids. Sprawling resort setting. Ample parking. Incredibly helpful, friendly staff.
Disliked: Rooms definitely showing their age; resort’s in need of some renovations. Grounds could’ve used some sprucing up (some litter here and there, for example).

Very good

Liked: The Water 💧 Area...Yet their was'nt enough parking at Night, had to Park on the other Side.My Room had a Dry Dirt View. Not the Golf Course....Something I Notice since am in the Housing Remodel Business. The Towel area were you give out towel to the Guess, the Light inside above was 'Fan light& Fan Blade's were Removed and made into just a Light....Very $ Cheap Home Depot Sell that for $ 25.00..Does'nt match with such a Nice Hotel. I recommend Remove it and Put a '$ Nice light their,Maybe Something that Blend into the Pool Atmosphere "Maybe a Whale or Fish sort of Lighting..look on Amazon, Type it in and your will Find Something Fun. ..
Disliked: I put Comments above

Superb

Liked: It’s our every year go to hotel. 3 times. Year we love it.
Disliked: Very dissapointed in how expensive the Arcade is. $50 bucks last 10minutes. Don’t offer an Arcade of thats the case.

The resort was very attentive....

Liked: Family friendly , safe and convenient

Family-friendly fun

Liked: My 7 year-old son came with me to check-in and was treated to an ice cream cup (after discreetly getting permission from mom first!). That was very sweet, and set the tone for a very family-friendly Spring Break stay. The lazy river was a huge hit, as was the game room, the room was spacious and clean, and we all had a great time.
Disliked: It was Spring Break so the pool was very crowded when we arrived, had to claim a spot early but that’s to be expected. Food and bev prices are very high - but also, to be expected.

Very good

Liked: I loved the properties location.
Disliked: I know I lost a necklace there. We called 3 times and no one ever knew what was going on. They clearly didn’t communicate and I know I left it there. I should have turned around and looked myself. That was a real bummer.