Excellent. Will definitely stay here...

Liked: I arrived in New Haven around 3:30 PM and made my way to the hotel. Parking was close nearby and the staff at the front desk were very attentive and professional. The room was super clean!

Very good

Great stay

Liked: Very spacious room and friendly staff! We were staying there while on a wedding anniversary trip, and the front desk sent a beautiful meat and cheese board with a half bottle of wine to our room!
Disliked: Nothing, everything was great!

Very good

fair, a hotel that needs...

Liked: the location was excellent, close to Yale and places to eat.
Disliked: the gym is a windowless dungeon, so unappealing. To have to pay for internet in a hotel of this apparent quality is rude and completely unnecessary - if the hotel wants to be better, it needs to give value for money.

Superb

Liked: Great location, comfy large bed. This was a nice stay
Disliked: Parking was expensive ($20 per night), breakfast not included. The bedding and furniture are pretty old looking.

Overall, our stay was great...

Liked: I really liked the breakfast and being on the 19th floor the view was great. The staff were extremely nice and helpful. In fact, all the staff with whom we had contact were extremely nice and made us feel welcome. They were also helpful.
Disliked: I did not like the shower. The shower head was extremely powerful and I had problems keeping the shower curtain in place to keep water from getting on the floor. Shower doors would be much more appropriate with this kind of shower head. Also, there was no grab bar. It would be most helpful to have one, especially for your 84 yr. old guests. We are not handicapped, but at that age our balance can be a bit off.

Good

Okay