Omni Las Colinas Hotel

Loved it; affordable; valet service; people to help with your bags and hold doors open for you and the hotel itself is amazing! The view from my room, to the bar, and restaurant. They even have rentals to take out on the water if you're looking to do something with the family. I will be back!

Liked: The staff was so outgoing and friendly; the hotel was the nicest I've ever been to and super affordable!
Disliked: Nothing!

Liked: The whole entire stay was so refreshing.
Disliked: Nothing at all.

I could have spent less money and been better satisfied. With this being what I thought, an upscale hotel, we could hear noises from the room beside us. I was disappointed that I made a reservation for a king size bed and was told they only had queen beds, when I arrived - isn't that part of why you make a reservation?

Liked: The hotel had a nice lobby and nice style. The valet service was excellent.
Disliked: Reserved a king and they gave us two queen size beds - very disappointing

Poor

Liked: The facility was beautiful and the staff was friendly, love it
Disliked: I didn't like the room, there was a lot of noise at night, I couldn't sleep because of the nose.

Superb

Wonderful Stay!! Definitely Relaxed &...

Liked: The Facilities & Cleanliness.
Disliked: Loved Everything!

Exceptional

Stylish accommodations combined with an...

Liked: Stylish and comfortable, with extremely friendly and attentive staff. This hotel shines! The bedding is very luxurious and crisp.
Disliked: The pool is small for the number of people.

Exceptional

Exceptional

Exceptional

Had it’s ups & downs

Liked: The location, the amenities
Disliked: I chose to valet park - the valet guy said he would get me a dart for my luggage while I went to check in. I come back out to the car and there is no luggage rack. I tell valet I would have to make 2 trips to get all of our bags and they assured me that was fine. I take the first set of luggage items up to the room, come back down to get the rest of our stuff and valet had already parked my car when we had just discussed that I needed my car left out front since they didn’t get me a luggage cart to help me. They had to go get my car and bring it back out front so I could get my things.The other instance was my granddaughter left her wallet out where she was sitting by the pool. All other people staying at the hotel had already gone in so it was only hotel staff out there. She realized she left her wallet and went back after about 5 minutes and it was already taken, clearly by a staff member, with over $200 of her birthday money. My granddaughter was so upset and the staff out there didn’t seem to care.