Loved it; affordable; valet service; people to help with your bags and hold doors open for you and the hotel itself is amazing! The view from my room, to the bar, and restaurant. They even have rentals to take out on the water if you're looking to do something with the family. I will be back!

Liked: The staff was so outgoing and friendly; the hotel was the nicest I've ever been to and super affordable!
Disliked: Nothing!

Liked: The whole entire stay was so refreshing.
Disliked: Nothing at all.

I could have spent less money and been better satisfied. With this being what I thought, an upscale hotel, we could hear noises from the room beside us. I was disappointed that I made a reservation for a king size bed and was told they only had queen beds, when I arrived - isn't that part of why you make a reservation?

Liked: The hotel had a nice lobby and nice style. The valet service was excellent.
Disliked: Reserved a king and they gave us two queen size beds - very disappointing

Bad

Exceptional

Liked: The customer service and attention to our needs was exceptional. The view of the city was excellent and made our trip memorable.
Disliked: NA

Classically comfortable.

Liked: Room was bigger than usual hotel room. Bathroom was excellent. The large view windows were great for the views of the lake and the surrounding condos. The Flossie's restaurant was delicious and the service good.Hotel staff were all friendly and helpful.
Disliked: It is about time to update the furnishings and the decor. The room is a bit drab by todays standards. The $25 parking fee is a bit excessive and then you tip the attendant on top of that.

It was wonderful and relaxing!

Liked: Spacious room, free drink tickets

Exceptional

Good

Very good

Exceptional

Liked: the staff was wonderful and extremely friendly.

Very good