Omni La Mansion Del Rio Guest Reviews
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|0.4 miles from San Antonio centre|
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Vmg Wed, 7 November 2018
Perfect location, awesome staff, bathroom...
Liked: Location is great and staff was very helpful. Room fair but bathroom was not clean, overall looked clean but had a bit of a urine smell, not sure if it was the floor or I don't know, we were just not very satisfied with bathroom. Everything else was excellent.
George Mon, 5 November 2018
We had great weather to...
Disliked: After we upgraded to a Riverwalk room with balcony, the balcony did not have enough room for chairs, so we were not able to seat on balcony. We will know the next time.
Nathalie Mon, 5 November 2018
Gilda Fri, 2 November 2018
Great wonderful staff!!
Liked: Loved it. Complimentary champagne and strawberries were a nice surprise for our anniversary.
Disliked: Not just this hotel. But I don't care for the charge when you check in being different than the quote when you make reservation. Not a regular traveler and this is very confusing to me and quite a downer.
Victor Wed, 31 October 2018
Liked: Clean room
Disliked: Price of snack bar!
Anonymous Tue, 30 October 2018
Daniel Tue, 30 October 2018
Marilyn Mon, 29 October 2018
Excellent - loved the beautiful...
Liked: Loved the Omni - location was ideal, entire staff was very customer service oriented - everyone was friendly and our requests were accommodated with a "no problem" attitude. Facility and rooms had an "old world" feel, yet very nicely furnished and decorated, exactly as pictured. Felt very comfortable, somewhat pampered and loved having direct access to the river walk. I would definitely stay here again!
Disliked: Only negatives; was advertised as having "in room" refrigerator. Should be noted that frig is full of items you can purchase. Literally no room to keep Texas beer we purchased cold. Should also be noted that "self serve" parking is a city owned 6 floor parking garage across the street at $10 a day, which was well worth it. We didn't move rental car from garage, parking for our two day stay cost $18, had we moved car likely charged a little more.
Gerald Mon, 29 October 2018
Liked: I have been staying at this hotel when I go to the river walk for years.
Disliked: The beds were too small for 2 people and very uncomfortable. The breakfast buffet used to be great but we were very very disappointed with the selection this time. 1/2 of the selection we had in the past. No bagel bar. Fewer options all around.
Nancy Mon, 29 October 2018
Liked: Love the decor and ambience. Everyone was very nice and location was great.
Disliked: For the price, wish the bed had been more comfortable.