Omni La Costa Resort & Spa Carlsbad

Very good

Passable

Location was convenient

Liked: The atmosphere and upkeep of the outdoors is just beautiful.
Disliked: The pillows and bed could be a little more comfortable. The price is just too high for what it is.

Beautiful resort for families with...

Liked: Beautiful resort, spacious grounds you can walk and beautiful gardens and flowers. Great facilities for children and plenty of pools on offer. Also the gym and the arcade were enjoyed by our family.
Disliked: Our room lacked a bath, so if you want a bath tub make sure you enquire before booking. Breakfast was great, although we quite enjoy a buffet style breakfast and find it works better for families. I was disappointed to see birds flying on tables and eating food from the tables at the breakfast restaurant. The hotel needs to put a net cover over the outside seating area to keep birds out. We sat inside a lot to avoid this and such a shame to miss the views and sunshine. The showers could have been more powerful in the rooms for a more luxurious stay.

I don’t think I will...

Liked: The premises were beautiful. The resort grounds are well kept, good restaurants and shopping. The rooms were lack luster.
Disliked: Our rooms had a mildewy smell. Upon arrival we did not get the rooms we paid for. This was two years in a row they did this. We paid for a fifth sleeper and they did not give that to us initially. We had to call the front desk. Then the credit card we left on file for incidentals kept getting randomly charged daily. They randomly charged over 2k on that credit card and couldn’t explain why that was happening. It took them over a week to correct the charges.

Very good

Liked: Staff and things to do for kids. Golf course first class. Food was great.
Disliked: Rooms were humid and musty. Room by the golf course had ZERO towel hooks and carpet was moist all the time. Yuck.

Exceptional

Superb

Superb