Name: Omni Interlocken Hotel
Address: 500 Interlocken Boulevard, Broomfield, CO
Telephone: (888) 608-6346
Rating: 4.25

Omni Interlocken Hotel Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Superb

Exceptional

Nice place to stay and...

Liked: King room was very large and comfortable. Resort feel and location. Park nearby was very beautiful.
Disliked: Can’t think of anything I didn’t like

Very good

Liked: The location was nice for what we had planned, I liked the 2 large pools very much and spent quite some time there. The room was decent size and comfortable with a pool view, though we would have prefered a mountain view.
Disliked: One of the main reasons we'd booked the hotel was because I'd wanted a spa day, so it was really disapointing to learn that the spa was closed on exactly the days when I'd booked - the spa is apparently only open Wednesday-Sunday. I also had an interaction I did not appreciate with a spa member - having arrived on Sunday afternoon and learning about the spa schedule from reception, the front desk employee told me the spa was still open on that day and they still had enough open spots for massage so I could at least try for that evening. However, when I got to the spa, an employee rudely responded that they were closing in 20 minutes and that front desk was misinformed and then dismissed me and walked away without saying too much extra. This really set the tone for me for the rest of the stay to be honest. Had it only been the disapointment of the spa schedule, would have been one thing, but this was not pleasant, especially after having previously stayed (and briefly even worked), in Omni properties and I know this is not the expected standard of behavior and service. And just to conclude, it is very weird that a hotel that is marketed as high end would not have a spa that is open daily. All in all not a good value for money, as they also did not have a sauna.