Exceptional

Exceptional

Exceptional

Good

Exceptional

Liked: Close to Convention Center.

Exceptional

Would have been great if...

Liked: The decor and style of the hotel was great.
Disliked: The room we booked 6 weeks in advance wasn?t available. Which isn?t huge but the staff were reluctant to help and did not seem to care at all. Moreover, they were rather standoffish when I pressed the issue. I felt as though as soon as they saw I drove a Honda, they didn?t give me the time of day. After that, it was just small acts of discrimination by almost everyone. Like I said, the front desk didn?t seem to care about our suite not being available, the guy who was handing out free smoothies didn?t seem too happy about me grabbing one, and finally, when we were leaving, we paid for our parking at the valet desk who didn?t give us any sort of ticket or receipt. Which, again, wasn?t a big deal until the valet driver asked for it. Who then, I kid you not, looked us up and down and told us to wait while he went and verified for himself. Again, not a big deal if he wasn?t such a jerk about it. Long story short, I will likely not be staying here again.

Good

Exceptional