Liked: Incredibly friendly staff. Very nice hotel. Wonderful location.

It was New Year's Eve. We let the Valet park our large, awkward Dually pick up truck for us and were greeted warmly by front desk staff. Our room was pleasant and clean. It had a mini fridge and comfortable bed with nice linens and a comforter, with a view of the indoor atrium area. The atmosphere was festive. The walk to our concert was too short (!) (less than 5 minutes to the Jefferson Theatre, an awesome concert venue for an unforgettable Jason Isbell concert - check him out!), because we were enjoying the lovely Pedestrian Mall shops and holiday atmosphere. A restful night. Friendly valet brought our truck around promptly, and we were on our way home. Excellent hotel, had a great time!

Liked: Everything!
Disliked: None!

Poor

Disliked: The price was high and our room was small and musty. The beds were uncomfortable and cleanliness was questionable. Would not stay there again even with the great location.

Exceptional

Great stay!

Liked: The location was fantastic. Amenities were literally outside the door but inside felt removed from the hustle and bustle of downtown. Staff was very helpful. I loved the atrium. It made the hotel feel special.

Very good

Pleasant

Superb

Exceptional

Exceptional

Location great; otherwise disappointing.

Liked: The best part of this experience was the location of the hotel. It was within walking distance to lots of restaurants and bars.
Disliked: The first room we were given had not been cleaned. We were moved to another room near the elevators; it was noisy all night. The shower made a whistling sound and the water pooled in the tub during the shower. The central air made a bumping and hissing noise all night.