Liked: Incredibly friendly staff. Very nice hotel. Wonderful location.

It was New Year's Eve. We let the Valet park our large, awkward Dually pick up truck for us and were greeted warmly by front desk staff. Our room was pleasant and clean. It had a mini fridge and comfortable bed with nice linens and a comforter, with a view of the indoor atrium area. The atmosphere was festive. The walk to our concert was too short (!) (less than 5 minutes to the Jefferson Theatre, an awesome concert venue for an unforgettable Jason Isbell concert - check him out!), because we were enjoying the lovely Pedestrian Mall shops and holiday atmosphere. A restful night. Friendly valet brought our truck around promptly, and we were on our way home. Excellent hotel, had a great time!

Liked: Everything!
Disliked: None!

Good

Liked: Very nice location with lots to do within walking distance.
Disliked: Be careful getting breakfast. They are quick to pour you coffee and orange juice without disclosing that they are $5 & $6. Then they tell you it's included in the buffet for $21. Also, the parking garage needs a sign or it's own address.

Exceptional

Passable

Liked: Breakfast was great Awesome service Rooms clean Love the location by the outside mall

Good

Liked: Location was excellent!

Good

Passable

Liked: Location, front desk staff.
Disliked: Food service. Cleaning during stay was poor.

Liked: Location
Disliked: The mattress needs changing

Good

Liked: Location is unbeatable.
Disliked: Expected at least complementary coffee for the rates paid. Continental breakfast too.

Good