Liked: Incredibly friendly staff. Very nice hotel. Wonderful location.

It was New Year's Eve. We let the Valet park our large, awkward Dually pick up truck for us and were greeted warmly by front desk staff. Our room was pleasant and clean. It had a mini fridge and comfortable bed with nice linens and a comforter, with a view of the indoor atrium area. The atmosphere was festive. The walk to our concert was too short (!) (less than 5 minutes to the Jefferson Theatre, an awesome concert venue for an unforgettable Jason Isbell concert - check him out!), because we were enjoying the lovely Pedestrian Mall shops and holiday atmosphere. A restful night. Friendly valet brought our truck around promptly, and we were on our way home. Excellent hotel, had a great time!

Liked: Everything!
Disliked: None!

great location. great lobby. horrible...

Liked: nice bed. nice lobby. nice pool and spa facilities. room was clean. tough to beat the location.
Disliked: at 5pm i was in the room with my partner and a hotel staff member knocked once on the door and came in. It was extremely discourteous. the staff member claimed to be offering a turndown service......it was 5pm! and the nature of the entry and subsequent attitude of the staff member made me very uncomfortable and very suspicious of their intentions. their entry was wholly unwelcome and unsolicited. Further I had originally booked a more expensive room, then well before my stay, downgraded the reservation. However, the hotel still gave me the original, more expensive room and claimed no other rooms were available......I saw only 2 other guests during my entire stay. And booking websites indicated plenty of room availability. Pretty sure the hotel was just trying to get me to pay for the expensive room on a slow night. Lastly, the room was a suite. Lots of space, but the space was terribly utilized. The room felt cheap and half heartedly renovated. It was a mix of new renovation and old furniture and accoutrements. I will avoid this hotel in the future. between the unwarranted staff interruptions to the pricey room manipulation to the poorly adorned room, avoid this place.

Exceptional

Liked: The location is fantastic. It was great to just walk everywhere once I arrived.

Great location but service and...

Liked: Great location.
Disliked: Room was very basic with a view of the roof and other businesses nearby. Ordered room service for breakfast and the eggs Benedict were over cooked and bland. My wife ordered a bagel with lox and there was no lox. And she her smoothie was not the correct one that she ordered.

Exceptional

Exceptional

Liked: This is my 3rd or 4th stay at The Charlottesville Omni, and as usual my stay here was excellent. No complaints from me and I'll be back for another stay
Disliked: N/A

Exceptional

Exceptional

Opulent

Liked: Providing robes at the pool is great, a nice extra touch. The lobby always looks nice, and the breakfast is always well-presented and tasty.
Disliked: Sometimes the coffee doesn't make it around at breakfast very well, and those cups are tiny. When the wait staff are busy, bigger cups would help. When they're not busy, reminding them we're all gasping for caffeine would be great. But really, why not use bigger cups? They work hard. They shouldn't have to circle every three minutes.

Can?t go wrong here

Liked: Good location walkable to the better restaurants etc, parking is easy, recommend sign up for Select Guest program