Liked: Incredibly friendly staff. Very nice hotel. Wonderful location.

It was New Year's Eve. We let the Valet park our large, awkward Dually pick up truck for us and were greeted warmly by front desk staff. Our room was pleasant and clean. It had a mini fridge and comfortable bed with nice linens and a comforter, with a view of the indoor atrium area. The atmosphere was festive. The walk to our concert was too short (!) (less than 5 minutes to the Jefferson Theatre, an awesome concert venue for an unforgettable Jason Isbell concert - check him out!), because we were enjoying the lovely Pedestrian Mall shops and holiday atmosphere. A restful night. Friendly valet brought our truck around promptly, and we were on our way home. Excellent hotel, had a great time!

Liked: Everything!
Disliked: None!

Will definitely book here again

Liked: Friendly staff

Great stay

Liked: Very helpful front desk, spotlessly clean rooms and a lovely plant filled atrium in lobby. We enjoyed a drink on the outside patio, our waiter was terrific.
Disliked: No easy to get coffee or newspapers in morning.

Good location for the Mall...

Very good

Passable

Passable

Liked: About the only thing that we really liked for this hotel was the location. The location was awesome.
Disliked: When you think of OMNI.... You think of "prestige" and higher calibre. This Omni was more in line with a Days Inn. It is old and dated looking. Thread bearing carpet in the common areas. No duvet on the bed.... Just a simple blanket covered with a sheet. Flat lumpy 10+ year old pillows.Bathrooms were dated and tiny. Decently clean but still felt grossNothing like what you would expect from the Omni name.As far as Value for the $..... I've stayed and nicer places for less.

Fun time

Liked: Great location
Disliked: Nothing

Superb

Very good