great

Liked: central clean friendly staff fantastic breakfast
Disliked: rooms a bit old fashioned

Good

Liked: good location and hotel accommodated us having 3 single beds
Disliked: there was an extremely rude person behind the desk on the last day, we were waiting in the hotel to go to the airport and my Dad and nephew were sitting on the chair and they fell asleep, rather then ask us politely to sit up (which I understand if he did), he came over and started speaking to us like we were 5 year old kids, very poor last impression left on us for the hotel

Pleasant

Liked: location
Disliked: tired and old fashioned

Exceptional

Pleasant

Liked: Cleanliness and hepfulness of staff
Disliked: Room was quite cramped. Very noisy location.

Great location but extremely noisy

Liked: Excellent location, amazing views from room, good breakfast.
Disliked: Very basic for the price. I was sharing a twin room but there was 1 armchair and I one suitcase rack. The sink is ridiculously high so I found it hard to lean over it to brush my teeth. But worst of all us thd noise. The windows are really old with draughts coming through and the noise carries through too. Buskers with Amos, cars and buses on cobbles and trams for 17 hours out if 24, a complete assault on the senses. Walking distance to everything but you won't sleep!!

Great location

Liked: Location was perfect! The front desk was super helpful and even gave me a map! I had a tub which was very nice! And I had a great view
Disliked: My room faced a main road so at night it was nosy. And first day even though I had put up a do not disturb sign the house cleaning still kept knocking & woke me up! I got in late the night before & didnt appreciate that

Pro's and Con's

Liked: The staff was amazing.. they were very friendly and helpful. The view on Prince's Street was great. The full Scottish breakfast was delicious. The beds were quite comfortable.
Disliked: The hotel and the room were aged, worn and tattered. The website pictures are misleading. The entrance was not convenient and a hassle for luggage, drop off and pick ups. There was one tiny elevator. No AC but thats typical for Scotland. Window opened but there was no screen. The shower/tub was very narrow and the water fluctuated between hot and cold.

Pleasant

Liked: Location was perfect
Disliked: Room was very dated and they took a deposit from is in case anything in the room got broken, most stuff in the room was very old and trashed to be fair and the shower was awful it was in a bath that you need a step to get into it was so high