Old Swan Hotel Guest Reviews
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Write a review
Prest Thu, 12 December 2024
Very good
Angela Thu, 12 December 2024
It was okay
Liked: It’s location
Disliked: The room was tired looking and we had a bad foul drains smell in the room.
Wells Wed, 11 December 2024
Superb
Ann Wed, 11 December 2024
Exceptional
Liked: The staff were exceptional, friendly, helpful, and efficient. The bar area was comfortable and inviting. Reception staff were very professional and helpful. The reception area was very welcoming. Food is excellent, both breakfast and evening meal. The suite i had was lovely too having everything you need to make my stay very pleasant and relaxing.Overall an exceptional hotel
Disliked: The heating in the suite was very hit and miss. The radiator in the living room barely came on, so the room got quite cold at times. The bedroom lost all heat when the curtains were closed due to the radiator being very small and underneath the window. It lost a lot of heat through the window, due to it not being double glazed.The bed was not very comfortable for me so i didn't sleep too well, but i realise that is a personal thing for every individual
Annie Tue, 10 December 2024
Nice place to stay and...
Liked: Well situated and clean. The staff were very friendly and breakfast was nice.
Disliked: You can hear the noise from neighbouring room and unfortunately someone was very ill throughout the night so it was difficult to sleep. We really enjoyed our breakfast in bed but we weren’t given a separate form for the second evening and the didn’t take our attempt to use the same one. Fresh water for the second night would have been appreciated.
Sally Tue, 10 December 2024
Superb
Terence Tue, 10 December 2024
This was great value for...
Liked: Room was clean and bed was comfortable. It was no 135 and was over a compressor or something in the kitchen. This was tolerable for 1 night but I would have asked to move if I was there for longer.The meal in the evening was great value for money - no complaintsThe breakfast was really good.
Disliked: Noisy compressor under room
Sue Tue, 10 December 2024
Exceptional
Ian Mon, 9 December 2024
Fabulous hotel with character
Liked: It has “ something special about it “ , the Agatha Christie story adds something special to that character of the hotel
Disliked: Nothing
Nicholas Mon, 9 December 2024
Very good