Old Swan Hotel Guest Reviews
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Write a review
Edwin Tue, 23 April 2024
Very good short break in...
Liked: Room very good, breakfast excellent, location very good.
Disliked: All good.
Susan Mon, 22 April 2024
Very good
Liked: Hotel has incredible features
Disliked: Paying for parking and breakfast, this wasn't clear on booking
Gough Mon, 22 April 2024
Great hotel
Liked: The location was good.Lovely hotel. Clean rooms. Will book again. Had a great stay.
Stephen Sun, 21 April 2024
Exceptional
Ursula Thu, 18 April 2024
Exceptionally small room!
Liked: The reception staff on arrival were disinterested and presented that I was an inconvenience. Room was tiny including a single bed that moved when it was sat on. Tiny window which meant very little light. The room was however really clean and breakfast was good.
Disliked: The room
Theresa Tue, 16 April 2024
Very welcoming - great location.
Liked: The staff were all very friendly, attentive and helpful. The bed in my room hadn't been made up when I got into the room, I would have been very happy for someone to come and do this - but I was given an upgraded room instead, this was actioned very quickly and efficiently. Loved the handbag and jewelry shopping available and at very good prices!
Olga Tue, 16 April 2024
Quite disappointed and won't stay...
Liked: Room was of a good size, bed was comfortable and warm. nice thick towels, good restaurant service, managed to park outside the hotel, nice location
Disliked: No bath, wonky sink tap, no view, champagne was flat and served in a wine glass, breakfast quite basic, was able to hear the water running from the upstairs bedroom which woke me up during the night
Neville Mon, 15 April 2024
Exceptional
Lorraine Mon, 15 April 2024
Brilliant
Disliked: Shower could do with being a little bit cooler .
Sheila Mon, 15 April 2024
Will return to the Old...
Liked: Booked for a party of 22 ramblers for a weekend. Food and service excellent.
Disliked: Nothing Hotel was excellent