Old Mill Inn Guest Reviews
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7.7 miles from Omaha centre |
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Burrell Wed, 10 April 2024
Very good
Liked: The room was clean and the front desk personnel was kind.
Disliked: Nothing
Ronald Tue, 9 April 2024
Pool is closed.
Liked: Low price.
Disliked: Pool was drained and closed for maintenance which from my experience means closed for good. I wonder how long it's been closed.Orange juice machine was inop all 3 mornings we had breakfast.
Kayla Sun, 7 April 2024
Lacking, unprofessional, not enjoyable
Liked: The only thing I could say that might be positive is that the bed was comfortable enough.
Disliked: Where to begin? I stood at the counter, along with two other patrons, for 30 minutes waiting for someone to check us in. We pressed the doorbell at the counter 3 times and another member of staff pressed it also (I’m assuming they were cleaning staff??). Once the staff member got to the counter to check us in, he said the machine to activate the key cards was broken and that he would let us in our room manually. I asked if we would get a key card at all and he said to come back later to get one because he didn’t want to restart the machine and input the information. He also didn’t explain anything about check out, wifi, policies, etc. he seemed annoyed to be there. Once in the room, there was multiple stains/burn marks on the carpet, the ceiling had water damage, the dresser and one of the night stands was missing handles, the couch had a hole cut into it, the bathtub had mold on the grout, the walls were dirty, and the room was missing the smoke detector, and missing toiletries. At about 11:30pm there was an overwhelming smell of weed and it didn’t stop until around 4:00am. Breakfast was wanting, juice machine was out of order, and nothing looked stocked (I went at 8am). I do not like that I wasn’t able to opt out of “express checkout”, where you just put your keys in a box on the counter. I was never given a final receipt or any acknowledgment that I checked out on time, and they said they would charge $2 per hour after 11am but how do they know when I placed my keys in the box?? Overall I will never stay here again, it seems poorly managed and poorly maintained.
Bill Wed, 27 March 2024
Very poor
Liked: Was billed an extra $100 for a security deposit and didn’t get it back
Disliked: The hidden cost
Andrew Tue, 26 March 2024
Pleasant
Madelyn Mon, 25 March 2024
Bad
Julie Sat, 23 March 2024
Good
Liked: The manager was very friendly and helpful. He set out a great breakfast and had plenty of coffee. He had to come to the room and fix our bathroom door and ended up putting in a brand new doorknob . He was very fast and efficient.
Sean Sat, 23 March 2024
Very good
Daizyana Sat, 23 March 2024
Bad
Liked: It was okay location
Disliked: Rude ass management. Was verbally harassed by workers and I had to change rooms 2-3x and I think they input a secret camera in room I kept hearing weird noises and seeing a blinking light in wall and there wasn’t a smoke detector in room so I know it wasn’t that
Roger Fri, 22 March 2024
Exceptional