Pleasant stay, good location for...

Liked: Tons of character. The main dining hall is super. The room was lovely, again lots of character, stone fireplace, big windows. Once we had worked out how to use it, the shower was fine. Good breakfast with plenty of choice. Staff were friendly enough. We were lucky enough to have a sprinkling of snow on our first morning. The place seems to be popular as an eating destination with local people, which is usually a good sign. We chose to dine in the hotel and the menu offers plenty of traditional fare.
Disliked: Of course, no lift (wasn't expecting one) and a bit of a trek to the room, not for those with mobility issues. The quality of the food in the restaurant was ok but I had a human hair in my meal which was not nice at all, although I was offered an alternative. The reception area was cramped and overcrowded, one could see piles of bits of paper behind the desk as one walked down the stairs - messy - and the reception staff seemed a bit overwhelmed. Also, no staff in the building at night, which would be a problem if there were a fire or a medical emergency. Luckily, we had neither during our stay. One has to book a time slot in the dining room for breakfast, the previous night - so you need to set the alarm to make sure you don't miss your allocated space.