Old Colonial Weston-Super-Mare by Marston's Inns

Good

Pleasant

Great location, good room and...

Liked: This was a last minute booking for 2 nights.When we arrived we were met by a very pleasant and helpful member of the team. Explained the parking, which was free, and explained the times of breakfast and dining information. Gave clear instructions on where our room was located and offered further help if required. A good start to our weekend.The hotel is opposite the beach, a great location, and there is a good sitting area outside which is roomy, clean and tidy where you can eat and drink.Our room was lovely. It was a great size and very clean and comfortable. There was a kettle with a large quantity of tea,coffee, and milk available and complimentary bottles of water.It was a very quiet room and although it was located at the side of a car park and over a restaurant/pub we had no disturbance at all.I would highly recommend staying here.
Disliked: Can't think of anything

We had to be in...

Liked: The bed was very comfortable.
Disliked: The flow of water from the shower and bath was too slow to be able to clean soap off.

Would definitely recommend and visit...

Liked: Excellent location, free parking, clean and comfortable room. The staff were really friendly too.
Disliked: Nothing

Spoiled my birthday.

Liked: All the staff on duty who assisted were very supportive and pleasant.Nice view of WSM beach.
Disliked: The room key was tricky to work and involved a visit to the bar for assistance.The room was very tired and required a deep clean, especially carpets and sticky floor in bathroom.The bed mattress had noisy springs that could be felt making an uncomfortable nights sleep.The floorboards creaked.Only one towel on arrival for three guests, had to go back to the bar for assistance as no-one on reception.Couldn’t use shower as required a bathmat, which we couldnt get before 8:00 am as no reception or bar open.We prepaid for breakfast only to advised this didn’t include drinks such as tea.The tables in the restaurant were sticky and menus stained with sauce prints.We were not advised that building refurbishment would be going on, excessive hammering going on

Excellent location, not much else.

Disliked: The whole place needs a refurb, dated and worn out, inside and out, found a pair of last occupants pants in bathroom, told staff about it, they didn’t care, won’t bother stopping here again, only good thing was free parking! Come on marstons get your act together with this pub, excellent location but run into the ground pub!.

Superb

Exceptional