OKKO Hotels Paris Gare de l'Est

Need some corrections, price too...

Liked: The receptionists are very nice and helpful. They do their best to make customers feel comfortable and happy, they are the big positive point.The area is also good, close to train station.The shower gel smells very good.
Disliked: No air conditioning nor heater and it was pretty cold inside the room. For this price, and with 4 stars, we expect this comfort. Plus there is only a small duvet so it is not helping to get warm. And the bed itself is pretty small for 2. The water in the shower is hot but not enough, not as it should be.Also no proper separation between room and bathroom, this is a strange, as the fact that all lights turn on and off together, so not good for energy savings but also not really practical when you get up and want to use toilet or shower, as you must wake up everyone or stay in the dark.And last thing, the tissues need to be filled properly, there are always less than 5.There was also a dirty towel, it looked like it was blood on it, but unsure.It looks like there are many services which are not really needed, while there is a lack of essentials. This needs to be reviewed.Slippers in the rooms would also be a very nice addition. If you correct those misses, it will definitely make a big difference as the most important is already here, good employees.

Superb

Superb

Liked: Clean classy and very central

Value for money

Liked: Nicely design and comfortable

Good

Very convenient

Liked: - 5 minute walk from Gare du Nord and 2 minutes from Gare de l’Est- Very close to subway lines and busses- Good bed- Good breakfast- Complimentary aperitivo and water
Disliked: There is nothing really

Good

Worst experience of our lives!...

Liked: The air conditioner was not working yet they kept telling us that it is working and refused to fix it. We almost died of a heat stroke and got 0 sleep bc of the heat and they put us in a room where you cannot open the window and the view is the dirty train station. Room smelled of urine and was so tiny about 100sq meters could hardly move or fit our luggage. I know Parisian hotels are small but this was beyond tiny and not appropriate it. Can only fit 1 person. Sheets were surprisingly dirty and scratchy with balls of lint everywhere. Uncomfortable bed and RUDE staff!!! You would ask 1 question and they get mad that you are asking a question. Lobby is cheap and food got us food poisoned (stay away from their raw smoke salmon breakfast). Worst experience of our lives. Also Ubers and taxis have a hard time finding this hotel bc it’s located on the basement floor where there is no car access. We had to carry our luggage a mile long flight of stairs and the heat of Paris Tako week was unbearable! Bad location next to train station that only goes to the north of Paris and NOT the south of Paris. So we chose the wrong train station. Outside smells like urine with a lot of homeless around the area and far away from Eiffel Tower- took us 45 min uber ride to travel 5 miles. Do NOT stay at this hotel. Not worth $240 USD/ 193 Euros! Run away from this urine infested bad location cheap hotel!!! Rude
Disliked: Not comfortable beds, dirty sheets, scratchy sheets, tiny room, rude staff, bad location, food poisoned

Modern, well equipped and comfortable....

Liked: Great location next to Gare de L’Est, modern and clean rooms, well equipped and friendly staff. Great breakfast options.My go to hotel when I go to Paris on business trips and have early trains to catch.
Disliked: Nothing negative to say.