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Ockenden Manor Hotel & Spa eeee - 0808 281 2653
Ockenden Manor Hotel & Spa, Ockenden Lane Cuckfield, Cuckfield -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (206 Ratings)
< 0.1 miles from Cuckfield centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
An hour's drive from central London the peace and tranquillity of Ockenden Manor provides a stylish retreat. The Tudor property combines modern spa facilities with elegantly traditional accommodation. Each of Ockenden Manor's guests rooms comes en suite with individual furnishings. Some rooms have four-poster beds and all benefit from free Wi-Fi and satellite TV. The hotel restaurant sources ingredients locally and overlooks the Manor's 9 acres of gardens. Breakfast is included in the rate and is cooked fresh to order and afterwards guests can relax by the fire in the elegant sitting room. The spa boasts an indoor/outdoor swimming pool a hot tub gym and treatment rooms while the local area provides many picturesque country walks. Ockenden Manor is a 10-minute drive from Haywards Heath's rail services providing connections to London and Brighton.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
x
Free Breakfast
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Bar
` 24-Hour Front Desk
` Shoeshine
` Trouser press
` Bridal suite
` Heating
` Fax/photocopying
` On-site parking
` fitness center
` Balcony/Terrace
` Family Rooms
` Free Wi-Fi
` Heated pool
` Indoor pool
` Massage services
` Outdoor pool
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Pool/beach towels
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized

Ockenden Manor Hotel & Spa Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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3.5

Good - 3.5 out of 5

Danni Fri, 18 June 2021

A pleasant time!

Liked: Bed comfy. Hotel and spa are different ratings. Spa 4 star, hotel 3 star!
Disliked: Breakfast was lovely. Wifi poor and very noisy building fan outside the room.Here 3 days and couldn?t get into the hot tub as too busy!

4

Very Good - 4 out of 5

Chris Thu, 17 June 2021

Very good

Disliked: Spa could have been more available

3.5

Good - 3.5 out of 5

James Tue, 15 June 2021

Great but a few small...

Liked: The food was fantastic and the waiting staff were great. The room was also very comfortable as was the Spa.The only issue (and it was a pretty big one) was the fact there was no mention of nuts in one of the breakfast options (Granola). The rest of the menu options did list allergens but this was a huge omission. I often eat nut free granola and muesli.As mentioned, the Spa was great and we had a very relaxing 24hrs otherwise.
Disliked: The fact I made it clear that it was my partners' birthday. I had asked for 2 glasses of chilled fizz to be sent to the room before dinner and they said it was noted in the booking that they would add the words "Happy Birthday" to her desert, but both promises were forgotten so neither happened. The latter was a little cheesy anyway but it would have been a nice touch.The gowns in the room were literally threadbare and one was covered in make-up. Not a dealbreaker but not what we expected from an otherwise lovely and well-presented hotel.They refunded me 50 which I felt was pretty miserly considering the reason we were at the hotel was for the birthday and to escape and unwind during such awful times. Being 45 and having a nut allergy my whole life means I spot them a mile off so thankfully none passed my lips.

3.5

Good - 3.5 out of 5

Jenny Fri, 11 June 2021

Good

1

Poor - 1 out of 5

Jon Thu, 10 June 2021

Very poor

4.5

Wonderful - 4.5 out of 5

Georgina Mon, 7 June 2021

Great stay

Liked: Chilled out hotel in the countryside, lovely staff, excellent food and nice spa.
Disliked: The children?s spa timings weren?t very appropriate and spoilt the calm atmosphere

4

Very Good - 4 out of 5

Hattie Sun, 6 June 2021

Excellent

Liked: We love the spa, the hotel make it a welcoming and relaxing space for the duration of the stay. The hotel itself is beautiful, cosy and well cared for.
Disliked: THe booking process through Booking.com was confusing as they did not confer with the hotel so our requestes were not tranfered properly. Booking did not allow enough felxibility when choosing booking options, that are on offer with the hotel directly. E,g. room fro 3, a twin room.

5

Exceptional - 5 out of 5

Jon Fri, 4 June 2021

Exceptional

4

Very Good - 4 out of 5

Cerys Fri, 4 June 2021

Very good

Liked: This is a great hotel and spa. Good value and very luxurious. All I will say is that when I came here a few years ago, I think the refreshments at the spa were more plentiful and the surrounding area a bit more polished but a truly lovely relaxing atmosphere still.

5

Exceptional - 5 out of 5

Kim Sun, 23 May 2021

Exceptional

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Ockenden Manor Hotel & Spa Ockenden Lane Cuckfield, Cuckfield