Oceanaire by Diamond Resorts Guest Reviews
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|0.8 miles from Virginia Beach centre|
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Shanelle Mon, 3 August 2020
David Sun, 2 August 2020
Liked: Everything about that property was great! If you want a ocean view make sure you book ocean FRONTVIEW and not just view or they will put you on the side of the building! FRONTVIEW is amazing and worth every penny.
Unhappy Sun, 2 August 2020
Liked: Location, decor is nice but not the cleanest.
Disliked: First thing noticed the linen bag for the sleeper couch was open and sure enough the sheets were stained and the blanket was dirty. Second, bathroom jetted tub filters and jets have black mold in them. Living-room lamp shades were very dusty and spider webs. If this is COVID pandemic and all hotels are suppose to be cleaning vigorously, why and how can this one room have so much dirt build up???? Sand in the carpet. Finally, the kicker! Last night as I sat outside, directly where you enter the hotel cock roaches were EVERYWHERE!!!! Huge, gigantic roaches!!!! I didn't get pics cause we ran in fear!!!! They were every where, I was beating my self and hair, purse thinking they were on me because I was sitting there. UHHHGGGG!!!! Disgusting!!!! For the price I paid to stay here, never ever again!!! You all need to fix it! Long wait times to check in, even longer to get a luggage cart, and ridiculous wait times for the elevators. The crowding in the lobby was not government mandated. This place has potential to be great, with the correct guidance, and a better staff! They had one girl at the front desk and the other on the phone for twenty arrivals and no one called for additional assistance. Poor management, poor housekeeping, poor maintenance.
Haydee Sun, 2 August 2020
Liked: The two bedroom suite was so spacious and accommodated my family of 6 very comfortably. The views from the two balconies were stunning. Our kids had a lot of fun at the pools after an entire day at the beach. While the drinks at the bar were a little pricey they tasted great (make sure you go during happy hour) and the food from Tortugas was delicious; highly recommend their chicken quesadillas. Security guards do check guests have their room keys after hours, a nice safety precaution. You?re close to everything, Ben & Jerry across the street, a couple of blocks away from Starbucks and CVS in case you need breakfast ingredients to cook at the hotel. Beer and wine shop is next door.
Disliked: Towel service works differently during COVID-19, there is no valet service but parking is only a short block away from the hotel, and the nightly rate was a little pricey.
Nicole Fri, 31 July 2020
Deneen Fri, 31 July 2020
Liked: Location and beach
Disliked: Room Was dirty not sanitized and When I brought it to staff attention I was ignored 5 times. The fridge in the room smelled and the sheets were dirty.
Jennifer Thu, 30 July 2020
Sabrina Tue, 28 July 2020
Perfect little getaway
Liked: Everyone here at the Resort had exceptional customer service. Enjoyed my stay
Ann Tue, 28 July 2020
Disliked: No housekeeping- covid related- room too small for the money
Milca Mon, 27 July 2020
Overall great experience?
Liked: I loved how close to the beach the resort was and we had an amazing view of the beach as well.
Disliked: Upon check-in the bathroom had clumps of hair and sand by the sink. The room itself could?ve been cleaner.