Exceptional

I really enjoy stay at...

Liked: Everything was amazing!!

Exceptional

Poor

Liked: I booked within the booking app. The app told me about security deposits and everything else. So I thought I was fully aware of everything when I got to the hotel, valet told me parking was $42 a night. I was annoyed for the simple fact that this app told me about a 300 security deposit every night I stay but didn?t tell me about parking fees. When I told the lady she said yeah sometimes with third party apps they don?t tell you all the fees which sounded like bull.I?ve been using this app for four years and never had a problem with knowing about fees. But that is not my problem I just didn?t understand if I?m paying almost 1000 for a room having 300 dollar security deposits taking out why can?t you waive the parking fee at least. Then proceeds to tell me that the towels are free being sarcastic. It?s not about the money it?s the principal clearly if it was about the money I would have never booked the hotel. Then proceeded to tell me other fees per night which I don?t remember about I just know she kept going on about extra fees per night. We decided we were going to stay but when we got to your room it was the smallest room I?ve ever been in with a hotel me and my fiancé felt claustrophobic. We called and told them we didn?t like the room they told us we would have to stay for the night which was fine. And they would cancel our other nights. Couldn?t get any sleep because all I heard was doors slamming all night. Our balcony had the worst view because it was faced towards down the valet parking it was not worth the money for the view, small room, or the noise I had to deal with. You are just paying for the location keep that in mind. And I think it?s weird that when I walk out of my door I am looking at a naked man because the hotel was close to other peoples apartments that I could see right in their window.I guess not every hotel can be the Hilton or the embassy.
Disliked: Sarcastic staff, small room, worst view

Exceptional

Very good

Very good

Liked: location, close to the pier and commercial center

Superb

Very good

Liked: The location loved waking up to see the waves. Had late check in due to flight Caesar was very helpful made sure we had everything we needed after 11pm
Disliked: You hear alot from room to room walls are thin