Name: Ocean 5 Hotel
Address: 411 North Ocean Boulevard, Myrtle Beach, SC
Telephone: (888) 416-0458

It was a hotel to...

Liked: I like how they had ice cream in the shop under the hotel and the employees were really nice
Disliked: I seen a couple roaches when I was there at the hotel inside the microwave. Our TV was cracked down the left side of it or had a line that went all the way down it our air conditioner dripped water into the floor of the actual room and outside on the walkway, but they put something underneath outside, but I had to put a towel in front of it inside the room and beds weren’t very comfy but another thing I didn’t like after booking it through a firm through booking.com. I made an agreement through booking.com for this room it was approved. I’ve been paying payments on it. I get to the hotel to check in and I’m told I was not charged the correct tax amount of money so he charges me another 200 and some dollars on top of the 1500 I was already paying through booking once signed an agreement stating that’s what I’m gonna pay. It shouldn’t have been changed. It should’ve been on booking or it should’ve been on the Hotel‘s responsibility to make sure that that was charged the correct amount to begin with And mine was no cancellation so there was nothing I can do about it except pay it and I barely had any money as it was so that was not cool and I was very upset about it and I still am because I feel like I was cheated

We enjoyed our stay the...

Liked: The pool and it's proximity to the beach make it worth while. The staff was very friendly.The bathrooms had been remodeled and it was nice
Disliked: The beds and room furniture need updating.

Bad

The smell of pot is...

Liked: How near the beach is
Disliked: The front desk attendants. The website says check out is at 11:00 when I did it he was very confrontational saying you are late, check out is at 10:00,

Passable

Liked: There was no breakfast
Disliked: They could’ve at least had a complimentary breakfast

Bad

Passable

Disliked: Paid in full before arrival just to be told that a resort fee still needed to be paid at check in which was not stated online as well as the price that was in the computer did not match the total price of the room that I saw online at all. It rained and had heavy wind which came into our room due to faulty window seal

Nice location but need to...

Liked: Location
Disliked: The beds were uncomfortable, covers dirty. Bugs was crawling under door. Huge gap underneath door. Check was at 11. But someone kept coming to door or peeking in to see if we were gone. And this was at 10am.