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AustraliaO'Cairns Inn and Suites Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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Marsha Thu, 24 July 2025
Very good
Chuck Mon, 21 July 2025
Nice hotel, excellent location, friendly...
Liked: Friendly staff nice restaurant. We had complimentary breakfast each day which was good and server was pleasant.Excellent housekeeping.
Disliked: There were packages of coffee in the room but no Styrofoam cups. There was however Keurig coffee in the lobby. This is an older hotel. Seems all these bathrooms have very short toilets. Could definitely use an upgrade!
Mette Mon, 21 July 2025
Comfy and nice hotel.
Liked: Really comfy beds and a delicious breakfast.
Disliked: I missed a gym for a quick workout.
Irene Sun, 20 July 2025
Very good
Samantha Sun, 20 July 2025
Superb
Gregory Mon, 14 July 2025
Exceptional
Liked: Convenient location, very friendly staff, and comfortable accommodations. A full service breakfast and 2 drinks per person was included in the room rate. They had fun activities like pool and Foosball in the bar area. One fun idea is to coordinate your stay during the launch of one of the rockets at Vandenberg. We'll be back to do that.
Disliked: The lighting in the room was a little dim, but not a huge deal.
Marcin Sun, 13 July 2025
Very good
Liked: Great Service both at front desk and at restaurant
Daust Sun, 13 July 2025
Very good
Liked: Family owned and operated inn. They are very welcoming and friendly. Location was good. The bed was comfortable
Disliked: The toilet had a slow leak
Sal Tue, 8 July 2025
Exceptional
Liked: We had an amazing time! The staff were unbelievably gracious and so so nice. They genuinely cared about our stay. A huge shout out to Chips, Brett, Paige and Kelsey who made it such a wonderful experience. The FREE cooked breakfast everyday was made to order, scrumptious and again, the staff (above), were so lovely. We had two free drinks per day as well, which is just unbelievable. Chips is outstanding!!!!! From the moment I walked in, she was so accommodating. The rooms were lovely, and the whole place just exceeded our expectations. Definitely will be back.
Valerie Mon, 7 July 2025
Good
Liked: Clean facilitiesMostly ADA accessibleAttentive staffFull hot breakfast
Disliked: Uncomfortable bedFor ADA, there was a desk blocking entrance for a wheelchair. The desk had to be moved.Breakfast on Sunday was not a pleasant experience. Not enough staff, they ran out of food. There were two in our party, they took one order but not the other order. When they finally took the second order, it was wrong. We asked for no meat (ham) in the breakfast burrito, the server repeated no ham, then read the order back to us saying minus ham. The burrito came with ham. We had been in the café over an hour. The other order was missing hash browns (they ran out) so they added extra toast and a fruit cup. They didn't offer drinks to use and took three other orders from tables that arrived after us. We had to flag someone down. We finally left after discovering the burrito was wrong. We probably should have left sooner, but we paid for breakfast with our room reservation
