Oaks Wellington Hotel, Wellington

Overpriced

Liked: Good location
Disliked: Problem with flies in the bathroom. Rooms and communal areas need updating, looking very worn. Very expensive for the quality. Gym closed. WiFi poor. Bathroom door didn't close properly and is transparent. Have to pay for parking, not clear on booking.

Exceptional

will probably try another hotel...

Liked: Location was excellent
Disliked: extractor fan in bathroom didn?t work, caused the fire alarm to go off- also mentioned this several times to the reception- they said they?d have it fixed- never happened. Also no room cleaning, was a bit dissapointed as we paid over $850 for 4 nights stay in a average room- also no toilet cleaning equipment to clean the toilet (as we didnt have room cleaning service) had to ask for toilet paper also and clean towels which was provided afterwards

Passable

Great location, comfy with basic...

Liked: Great location - walking distance to restaurants, cafes and shopping areas.
Disliked: No fan in the bathroom so got really fogged up and hot, no windows either so no way to air out the room. Wasn?t the quietest- could hear people in hallway/other rooms and random noises throughout the night.

Very good

Great location. Needs a revamp,...

Liked: Central location - easy walk to where we needed to be
Disliked: Hotel and room looked a little tired - could do with some TLC - couple of things in the room weren't working - i.e bathroom fan and bed light

nice enough, probably wouldn?t stay...

Liked: spacious rooms, tidy and clean.
Disliked: wet, musty smelling, constant water dripping down windows and no proper ventilation, just the aircon and we had it on dehumidifying almost the whole time.

Very good

Very disappointing considering it was...

Liked: The best part about the whole hotel is the restaurant. It is well presented and the restaurant staff were welcoming. It would benefit that some of the front office team take some lessons from the restaurant staff. Please note the word some of the staff as the morning shift staff were pleasant. I have never been so disappointed with a hotel in all my years of travel The public areas when you leave the lift is the first impression and that was not what we expected, including the smell of dampness. Never would I stay or recommend this hotel
Disliked: The hall ways were very damaged and dirty looking, the smell in the first room was of dampness and the female staff member who was on checkin along with one of the night audit staff need training on customer service and hospitality. Also on how to smile, welcome and come up with solutions