Oaks Queenstown Shores Resort Guest Reviews
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1.3 miles from Queenstown centre |
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William Tue, 23 April 2024
Good
Judy Tue, 23 April 2024
Convenient location, nice view.
Liked: Lake view
Disliked: The bed is too soft.
Rachel Thu, 18 April 2024
We would not recommend this...
Liked: There was a small view out the side window
Disliked: We were not told that the hotel was being renovated and would not have booked this hotel if we had known. There was no reduction in price to reflect this huge inconvenience. We had to enter/exit the hotel up a very steep driveway. The steepness of the driveway entrance was a real issue to people in our group. We had to roll our lugguage up and down the driveway with no support being offered. There was no alternative. The advertised hotel shuttle to the local town was not available as it was a Saturday and we were informed that this was the driver's day off. The hotel staff tried to book a series of taxis, but as it was Saturday night, this was a difficult process. We were not offered a lounge to wait in, due to the renovations. Our rooms appeared to be new but the showers leaked all over the floor of the bathroom. The heated towel rail in one room was not working. The hotel employees were pleasant but not particularly strong at problem-solving.
Madhuri Mon, 15 April 2024
Exceptional
Boonsong Mon, 15 April 2024
Good
Wimaluang Mon, 15 April 2024
Exceptional
Liked: The view is stunning! And the facilities is good
Gary Fri, 12 April 2024
nice except for above comment
Liked: excellent
Disliked: Part of facility under construction with no restaurant or other associated facilities. However rooms were excellent, car parking very limited first in only
Amal Thu, 11 April 2024
Good
Yildiz Thu, 11 April 2024
Spectacular views and spacious rooms...
Liked: The spectacular viewsSpacious rooms and balconyComfortable Beds
Disliked: * Room service- very limited cleaning of rooms, bare minimum only.* Digital entertainment - only offered a limited number of stations and asked customers to connect to our own entertainment on our mobile to their tv which did not work. We reported this but it did not get fixed until the last night.* Renovations- we were told that we would not be inconvenienced by the renovations however in order to exit or enter the building we had to walk up a steep ramp each time/day due to the renovations. This was very difficult in itself let alone for someone with foot problems. * Renovations - restaurant was not available due to the renovations so we had to either go into town for dinner or go to another resort which was also an inconvenience.
Jens Thu, 11 April 2024
Exceptional
Liked: The view was great.