Value for money

Liked: Big spacious clean rooms Close to train stopView from balcony
Disliked: Dated decor but clean Local area uninspiring for restaurants within walking distance

Slightly outdated

Liked: Gorgeous views, and a comfy bed
Disliked: The room had an old, musty smell when going in. We were able to open up the balcony door and air it out a bit. Additionally, there was only low lighting and no larger, brighter lights, including in the bathroom, making it slightly harder to put makeup on. Whilst on the topic of lighting, some of the down lights had fallen back into the ceiling and were caked with dust, a health and fire hazard. The TV also didn't work as it wouldn't connect to the internet, and we couldn't connect to the internet on our devices either. This was unable to be resolved as by the time we went to use it, the front desk was closed.This was all reported to the front desk upon check out.

Exceptional

Exceptional

Liked: Customer service updated room.tv cable channels.view balcony
Disliked: Nothing

Quite offended

Liked: Well kept room stay in spa room. Heated pool majority Ofstaff were nice.
Disliked: When we were checking out we had a dilemma obtaining a hire car . The staff were quite rude and mad jokes when we asked for them to watch our things because we couldn't carry everything to the bank and were not helpful with direction to a bank. They made assumption that we were homeless . And we actually travelled far and had our diy wedding. Which they didn't no but assumed we were lying. Otherwise lovely stay . Will not be staying again

Comfy couple stay

Liked: The room we stayed in was slightly outdated and could do with a freshen up, but we enjoyed our stay. The bed was comfortable and spacious and the bathroom included a spa bath which was a highlight for us!
Disliked: The room could do with a touch up

Exceptional

Overall fine.

Liked: Spacious room
Disliked: It was a little dated and I had a very large cockroach in my room, maybe time to spray pest control I wanted a late check out and didn’t have a phone in my room to ring Reception that was annoying .

Exceptional