Name: Oaks Cypress Lakes Resort
Address: 15 Thompsons Road, Cessnock
Telephone: (888) 323-5826
Rating: 4

Very relaxing and enjoyable.

Liked: Breakfast was great but quite full during peak periods - suggest adding more outdoor seating to support this and for large groups. Room size was generous and great for relaxing as the lounge area and balcony had lots of space and seating.
Disliked: The pancake machine is great but the wait was very long - consider a second machine or preparing from the kitchen.

Exceptional

Liked: Great place to stay. Facilities in room were fabulous. Loved our stay.
Disliked: Nothing

Very good

Liked: The privacy
Disliked: Old equipment and appliances

Superb

Very good

Liked: Range and freshness of food. The room was comfy and cosy, perfect location.

Exceptional

Good

Superb

Liked: We book two premier three bed room villas. Place was clean with all the kitchenware. Location was good with a beautiful scenery. Pool was a heated one and really enjoyed it. Given transportation from villas to pool/breakfast. Only downside was 2 villas were not side by side, although it was requested earlier.Otherwise place is really good with good staff. Value for money.

Exceptional

Liked: The check in process was easy, the facilities were good quality. The apartment was good value with a free upgrade as well. Clean and stocked appropriately. Highly recommended for anyone seeking comfortable accommodation with reasonable amenities. Pool facilities were good and had lovely views. The on-site restaurant was decent if somewhat pricey.
Disliked: Note there is a short drive to any of the apartments, and although it's primarily a golf resort, there were a lot of golf buggies being driven unsafely on roads they shouldn't be on according to signage. Room service didn't turn up until I called an hour after placing the order, apparently the restaurant was surprised by it. No make good or apology was offered for the delay.

The perfect winter retreat

Liked: I stayed here with my family of 5 for 4 nights and we wish we stayed longer - it was an absolute retreat! The beds were super comfortable, the villa itself was luxurious with it's big lounges and fireplace, we even had a deck with a leafy and peaceful outlook. We enjoyed using the tennis court and the pool and being able to walk to some of the nearby vineyards. The resort was in such close proximity to many wineries and local attractions. The closest supermarket was 15-20minutes away so we just had to plan one grocery shop for our stay rather than popping in whenever. It's probably worth noting that although we could park close to our villa, there are lots of steps and steep hills around; it was not a problem for us but I could imagine it being a deterrent for some to stay in the family villas. We absolutely look forward to staying here again in the future!
Disliked: The only thing I didn't like was that some of the young staff seemed to hoon around on the golf carts and when we were packing up they didn't slow down if they saw people nor to see if people were coming in/out of their doorways and my son almost got hit.