Great hotel stay! Thank you. Room was clean, bed was comfortable and staff was very helpful. Easy walk to The Paramount.

Liked: Comfortable and obliging.
Disliked: Nothing.

A great price and conveniently close to the Fox Theater! We stayed overnight on New Year's Eve after seeing the Primus concert, and couldn't be happier. A clean, comfortable room and a friendly hotel staff made this stay very pleasing overall. Thanks! We'll definitely be back.

Liked: Everything - especially wonderful help at the Registration Desk (Derek, I believe his name was.)
Disliked: None.

Booked my room the day of my arrival. They had everything on file and ready to go when I arrived. Great location for downtown Oakland. Easy access to Jack London Square or Lake Merritt.

Liked: Valet parking, friendly hotel staff, quick booking and check- in
Disliked: Really loud neighbors

Exceptional

Exceptional

My room just seemed outdated..

Liked: Location
Disliked: Customer service wasn?t the best.. but not the worst either

Bad

Passable

Liked: The pillows
Disliked: I could hear everything through the walls. And the all of the doors slamming. Also that you had to pay for wifi!! Also that there was no coffee pot in my room and no way to heat up food in the room!

Exceptional

Liked: Room was very clean, comfortable, and quiet. Bed linens were comfortable and warm. The small things: I liked the little table that could roll around whether you needed a place to work, watch tv, or eat. Streaming your own services on tv is handy.
Disliked: Overnight parking in the near empty garage was $40. Yikes. No breakfast service for an expensive hotel was unexpected. In-room coffee maker was kind of scrooge-y. One little pod each of caf and decaf.

Exceptional

Exceptional