Oakland Airport Executive Hotel Guest Reviews
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|9.4 miles from Oakland centre|
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Anonymous Sat, 12 October 2019
Guy Sat, 12 October 2019
Disliked: Needs to be free breakfast
Anonymous Fri, 11 October 2019
Liked: great location. older and a bit noisy, but amazingly close to airport
Disliked: more than a little noisy
John Wed, 9 October 2019
I?ve usually enjoyed good customer...
Disliked: I was reluctant to write an unfavorable review after the nice lady behind the desk apologized for my bad experience (she asked me how?d it go when I was checking out) but I think it would be a disservice to other travelers to not tell the truth. I had to call 4 times to request to be picked up at the airport (which is about a 5 min ride). The first two calls, I was immediately placed on lengthy holds (7 min, and 4 min). The 3rd call, someone answered and she said the van was enroute. After waiting another 15 min, I called the hotel back and was told the van would arrive in a couple of minutes. When the van arrived, the driver started scolding me about not being in the right place. I was in the right place, the same one as always (I?ve stayed in this hotel a few times). When I got to the hotel, I mentioned the excessive hold times and how long it took to arrive to the lobby after my first call and the guy behind the desk had a bad attitude, telling me he was busy with calls and then he said that the van only picks guests up twice per hour, pointing to the sign on the check in desk. I was aware that transportation back to the airport was limited to twice an hour but I didn?t know that applied to pickups as well. Since I can?t see that little sign when I call, it might be something he could mention so I?ll know realistically how long the wait will be. I?ve overlooked the condition of the rooms for my other stays at this hotel because I was using an industry discount and also liked the convenience of being so close to the airport but on this stay, I was told by the guy with the bad attitude (incorrectly, apparently after speaking to the nice lady at the desk the next day) that there were no rooms available at my discounted rate so I booked through Booking.com instead (for the same rate, by the way). On this stay, 2 of my 3 towels had hairs on them and the other pictures I?ll share of the entry area are the same as I?ve experienced on my other stays. I won?t be back.
Lor Wed, 9 October 2019
Disliked: Air conditioner was warm. No cold air. Loud trucks outside all night.
Andrew Wed, 9 October 2019
Liked: Ticks all the boxes for an airport stopover hotel. Good cafe pool etc as well.
Disliked: Good value for money but the bathroom fittings altho fully operational was a bit dated.
Anonymous Tue, 8 October 2019
Comfortable, close to airport, free...
Liked: It is an old motel. The hallways were musty. The room itself was fine. It was what I expected for the money. It was very convenient to and from the airport and served my purpose for a short stay and good night sleep. No bed bugs and the beer was nice and cold, too!
Disliked: The bathrooms have some mold in the grout. The hallway carpets need replacement and some painting would help.
Robert Tue, 8 October 2019
Glenn Mon, 7 October 2019
Liked: The staff were very helpful and nice having reasonable prices parking on site.
Roberto Sun, 6 October 2019