It was ok. Room was...

Liked: Bed was ok
Disliked: No chairs to sit in. Photos said there was. Paid for an upgraded view of the Empire State Building. It was extremely decietful because you are so close to the Empire State Building that you couldn?t even tell what it was. Then it asked for an upgrade to a higher floor which put us directly across from the hotel bar and was extremely loud.

Exceptional

Liked: Location, and view was very good.
Disliked: They charged me a late check-in fee of 35 dollars which was nonsense. My flight was ov2 hours late so I didn't get to the hotel until around midnight. Also, the room gave me had a paint roller and paint tray with wet paint in the bathroom

Disappointing

the staff was great, the...

Liked: i did not got to have breakfast, but the location was great for me
Disliked: my over all stay was good

Disappointing

Disliked: I purchased a Premium 2 King room. When I arrived, they gave me a room with 2 full beds. I called down, they said they?d move me to a 2 king room. The next room had one king. They said they?d bring a king ?rollaway? bed and set it up. They rolled in a twin. Never staying here again. Terrible customer service. They won?t even give you what you pay for.

Exceptional

Liked: Very friendly staff, clean rooms, close to everything.

nothing special, but very nice...

Liked: The staff was remarkably friendly. The rooms were clean, with nice fresh sheets, although the furniture was dated, and curtains and carpets could use a refurbishment. The elevator is super slow, which is an issue on the weekend, when people from outside frequent the roof top bar (which is nice!).
Disliked: The room is quite small, and the furniture dated. I still can't get over the fact that that's what you get for 200$ per night in Manhattan. But for what it was, it was a great deal!

Very good